Masyitah Sabdin

Create and maintain a safe, nurturing environment Reinforce classroom rules. Conduct lesson plan of the day with materials provided.

Student Care Mentor - Raffles Student Care - Singapore

(2026-01)

• Create and maintain a safe, nurturing environment
• Reinforce classroom rules.
• Conduct lesson plan of the day with materials provided.
• Assist students for nap time, lunch time & tea breaks.
• Keep classroom organized, clean & safe
• Homework/spelling supervision
• Reinforce positive study habits.

Student Care Mentor - Raffles Student Care - Singapore

(2024-11 - 2024-12)

• Create and maintain a safe, nurturing environment
• Reinforce classroom rules.
• Conduct lesson plan of the day with materials provided.
• Assist students for nap time, lunch time & tea breaks.
• Keep classroom organized and clean.
• Ensure students finished their homework/spelling
• Reinforce positive study habits.

Student Care Teacher - Commit Learning Schoolhouse - Singapore

(2024-07 - 2024-10)

• Implement curriculum for students
• Create and maintain a safe, nurturing environment.
• Supervise and monitor the safety of the students in our care
• Plan and lead activities for the day
• Assist with nap time, lunch time & tea breaks and other daily routine.
• Encourage students to speak kindly to their peers and participate in group activities
• Provide guidance to students on appropriate behavior
• Maintain a clean and organized classroom
• Prepare materials needed for the day to conduct lessons in classroom.
• Mentoring/coaching students throughout the day with programs provided.
• Weekly materials preparations for following weeks programs

Staff - KIDZTOPIA - Singapore

(2023-06 - 2024-07)

• Replenishment of merchandise
• Maintain cleanliness
• Handling POS
• Look after playground safeness and handle all accident and emergency issues.
• Attend and resolve customer problems, complaints, and service requests.
• Ensuring that the kids are playing safely

Sales Advisor - COS H&M GROUP - Singapore

(2019-03 - 2022-09)

• Managing POS
• Providing information regarding sales/promotion
• Creating educational activities for the team to keep new information (Material, product care, customer-oriented questions)
• Analyze mystery shopper report to endorse how the team can provide a better service
• Partnership with manager to guide the team and motivate them
• Replenishment of stock
• In charge of direct customer service strategy
• Creating activities to boost motivation
• Coaching new team and evaluate their daily service

Retail Assistant - LA SENZA - Singapore

(2018-06 - 2018-08)

• Handling of POS system
• Cash, vouchers, credit card payment.
• Opening & closing of stores.
• Hitting sales target.
• Ensure customer's satisfaction

Passengers Service - SATS PTE LTD - Singapore

(2018-02 - 2018-06)

• Coordinated between billing department and customers to resolve problems.
• Responded to all passenger inquiries thoroughly and professionally.
• Answered passenger questions about flight delays, excessive weight allowance limit & assist with special request.

Fashion Consultant - BANANA REPUBLIC - Singapore

(2017-05 - 2017-12)

• Replenished stocks
• Keeping the shop floor clean and organized hitting monthly sales target.

Fashion Coordinator - FOX KIDS AND BABY - Singapore

(2015-04 - 2016-02)

• Processed cash, check and credit card payment
• Greet customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

NITEC - Pastry Baking - ITE COLLEGE WEST (2016-01 - 2018-01)

N-LEVEL - YISHUN SECONDARY SCHOOL (2009-01 - 2013-01)