Michael Vincent Nierva

ISTQB-CTFL certified Senior QA Analyst with 10 years of hands-on experience testing web, mobile, and backend systems across banking, CRM, and enterprise platforms. Skilled in manual and functional testing, exploratory testing, and defect lifecycle management, with a track record of surfacing edge cases and usability issues beyond scripted test cases. Comfortable owning end-to-end testing for assigned features, from requirement analysis through release, and collaborating closely with developers, product owners, and business stakeholders to advocate for quality throughout the SDLC.

Senior QA Analyst - Seven Seven Global Services Inc. - Deployed to BDO Unibank - Makati City, Philippines

(2025-10)

Supporting QA operations for the Tellering Modernization project at BDO Unibank, currently in UAT phase, with SIT testing recently completed.

• Squad Leadership: Lead module-level test planning as one of the QA squad leads, delegating tasks to squad members and tracking progress to keep SIT and UAT cycles on schedule.
• Test Design: Author and maintain test cases aligned with BRDs and FRSs, improving requirement traceability and reducing clarification gaps during execution.
• Defect Identification: Identify and escalate defects during SIT and UAT, resolving requirement questions directly with business users during defect triage and live tracing sessions.
• Test Execution: Execute functional, regression, negative, and integration testing across assigned banking modules to validate transaction integrity.
• Test Management & Reporting: Maintain test case repositories and execution records in JIRA Xray, and configure progress-tracking dashboards used for test manager reporting.

Senior QA Analyst - CoreX Design Inc. (formerly Phoenixfield Inc.) - Makati City, Philippines

(2022-07 - 2025-06)

Served as interim QA lead for a CRM platform used by an iGaming company to manage customer data flow, third-party integrations, and UI consistency, until the company's Philippines operations closed.

• Team Leadership: Took on QA lead responsibilities for about a year after the previous lead moved into a Product Owner role, maintaining team coordination and testing standards.
• Exploratory Testing: Uncovered edge cases and usability issues beyond scripted test cases through structured exploratory testing, catching defects standard test scripts missed.
• Requirements Review: Reviewed sprint-level specifications with developers and product owners, surfacing requirement gaps before development began.
• API & Data Validation: Validated API responses in Postman and verified backend data accuracy in SQL for user stories involving third-party integrations.
• Mentorship & Process: Standardized testing practices across the team and mentored junior QA analysts during onboarding.

Solutions Developer (QA) - PCCW Solutions Philippines Inc. - Pasig City, Philippines

(2019-06 - 2022-07)

Maintained quality across a large-scale Case Management Information System for the law enforcement client in Hong Kong by testing change requests and system enhancements, coordinating with developers, and validating completed changes against requirements.

• Change Request Testing: Reviewed assigned CRs, created and maintained test cases for each ticket, tested completed development work, and tracked results in Redmine.
• Integration Validation: Validated REST API endpoints and backend data updates using SoapUI and SQL for CRs involving system integrations, working with developers to configure test setups.
• Stakeholder Alignment: Coordinated with the development team and demonstrated completed changes to end users and the QA counterpart team in Hong Kong to confirm requirements were met.
• Regression Testing: Maintained and ran a regression suite across assigned modules to protect existing functionality during ongoing change request work.

QA Tester III / II / I - Elevated Play Philippines Inc. - Makati City, Philippines

(2016-03 - 2019-03)

Tested mobile games and applications (Android, iOS, and web) at a QA outsourcing company serving game studio clients, progressing from QA Tester I to III over three years and becoming the subject matter expert for the company's top client.

• Mobile & Web QA: Executed test cases covering gameplay mechanics, functional testing, device compatibility, and performance testing across Android, iOS, and web platforms.
• Subject Matter Expertise: Served as the go-to QA resource for the company's top client, overseeing daily testing and producing daily testing reports.
• Test Management: Managed test cases and test plans in Google Sheets and TestRail, tracking defects in Jira, Bugzilla, and MantisBT.
• Defect Quality: Wrote detailed bug reports with clear replication steps, severity classification, and supporting evidence.
• Awards & Recognition: Named "Top Bugger of the Year" (2017) for individual defect-finding excellence and Employee of the Year (2018).

Bachelor of Science - Computer Engineering - Adamson University (2015)