Customer Care Reservation Specialist
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Customer Service Professional with a strong background in the airline and travel industry, with experience spanning reservations, passenger support and cabin operations. Through roles with Delta Air Lines and Scoot, I have developed a passion for delivering seamless travel experiences. I also bring solid knowledge of global destinations and travel requirements, allowing me to provide helpful guidance and personalised support to travellers from around the world.
Hospitality and travel professional with over 10 years of experience across aviation, hospitality and design.
Specialist at Delta Air Lines and former Cabin Crew with Scoot, delivering exceptional customer service and travel support. Also experienced as a Hotel Concierge, providing personalised guest assistance and destination recommendations.
Background in interior design consulting, advising clients on functional and aesthetic space solutions. Known for strong communication, service excellence and creating memorable customer experiences.
Completed a Certificate in Interior Design from Nanyang Academy of Fine Arts and a Professional Certificate in Business Management from Management Development Institute of Singapore, with a foundation education from Bedok North Secondary School (GCE O-Level). While not following a traditional higher academic path, built a successful career through continuous learning, strong work ethic and diverse professional experience.
