Muhammad Noor

Passion driven, to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and business goals.

• Grab Delivery Rider

  Grab Singapore, Singapore

  Completed on-time deliveries by choosing best and most efficient routes.

  Delivered packages to customer doorsteps and business offices.

  Read maps, followed oral and written instructions and used GPS technology to make deliveries.

  Completed rush deliveries on tight timetables to satisfy customer needs.

  2022-01 -

  Current

  Assistant Swab Operation

  Ministry Of Health, Singapore

  Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

  Adhered to social distancing and safety protocols

  Assistant to swabber operation islandwide

  Fast paced environment

  2021-05 -

  2021-11

  Department Manager / Regional Expert /

  Trainer

  Decathlon Singapore, Singapore

  DEPARTMENT MANAGER / SPORTS LEADER

  Provide sincere and professional sports advice, after sales and omnichannel services for customer

  Developed empowering employee culture focused on equipping employees to independently meet customer needs.

  Devised processes to boost long-term business success and increase profit levels.

  Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

  Responsible for the sales performances, stock availability, merchandise orders, inventory checks and making periodic visual merchandising changes at the layout to maximise productivity and meet business turnovers as needed

  Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

  Communicated with managers of other departments to maintain transparency.

  Analyzed and interpreted store trends to facilitate planning.

  Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

  Coached sales associates in product specifications,

  sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

  Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

  Reconciled daily sales transactions to balance and log day-to-day revenue.

  Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization.

  Conduct weekly in-store inline skate classes

  DECATHLON EXPERT / REGIONAL TRAINER / BRAND

  AMBASSADOR

  Oversee Brand/Sales growth for Southeast Asia countries

  Responsible for organising and conducting quarterly product, sales and layout training formations and experience for all sports advisor teammates locally and for Southeast Asia countries

  Conduct training assessments and validations for potential and aspiring local and regional (Southeast asia) monitor candidates as needed.

  Organise product testing, classes and gathering actual feedback from users and teammates

  Oversee regional social media platforms for constant uploads as brand ambassador

  Report any findings of product quality related issues to Brand headquarters

  Constant communication with Brand headquaters to provide regional (Southeast asia) needs

  Attend the annual and global Expert's meeting and product training formation at Decathlon store headquarters in Lille, France and provide user feedback for the product managers, designers and developers

  Assist with layout implantations, visual merchandising and conduct product training for all new teammates of local and regional store openings

  Regional commercial policy with Country sports leader

  Products range selection for Southeast Asia market needs

  Land a Partnership with local skateboarding coaches organization such as 'Por Vida skateboarding' for weekly classes country level

  Awards

  Awarded 'Best Trainer' during Global Annual Expert's meeting in Decathlon San Sebastien De los Reyes

  Madrid, Spain

  Awarded 'Best Social Media Communication' during

  Global Annual Expert's meeting in Decathlon Btwin

  Village Lille, France

  Multiple Ambassadorship in Customer experience evaluation (CXE)

  IN-STORE COMMUNICATION, MEDIA AND EVENTS TEAM

  Managed sound systems and camera works for weekly events

  Shoots and edit posters and videos for in-store communication

  Shoots and edit videos for Decathlon instagram and youtube channel country level

  Conduct in-store Weekly inline skate classes

  DECATHLON FOUNDATION LEADER (STORE LEVEL) 

• Organize events for homes and no profit organizations

  Partnered with Reach Youth Organization for after schools events/classes such as skateboarding classes, interaction skills, career path talks

  Production Team

  Wolfpac Singapore, Singapore

  Photographer for events / photoshoots

  Videographer for events

  Manage corperate photoshoots / music videos

  Post production editings

  Client relations

O Levels

North Vista Secondary School - Singapore

2005-12

Higher Nitec: Electrical Technology

Ite College East - Singapore