Rider
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Passion driven, to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and business goals.
Grab Singapore, Singapore
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
2022-01 -
Ministry Of Health, Singapore
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Adhered to social distancing and safety protocols
Assistant to swabber operation islandwide
2021-05 -
2021-11
Department Manager / Regional Expert /
Decathlon Singapore, Singapore
DEPARTMENT MANAGER / SPORTS LEADER
Provide sincere and professional sports advice, after sales and omnichannel services for customer
Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Devised processes to boost long-term business success and increase profit levels.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Responsible for the sales performances, stock availability, merchandise orders, inventory checks and making periodic visual merchandising changes at the layout to maximise productivity and meet business turnovers as needed
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Analyzed and interpreted store trends to facilitate planning.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Coached sales associates in product specifications,
sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization.
Conduct weekly in-store inline skate classes
DECATHLON EXPERT / REGIONAL TRAINER / BRAND
Oversee Brand/Sales growth for Southeast Asia countries
Responsible for organising and conducting quarterly product, sales and layout training formations and experience for all sports advisor teammates locally and for Southeast Asia countries
Conduct training assessments and validations for potential and aspiring local and regional (Southeast asia) monitor candidates as needed.
Organise product testing, classes and gathering actual feedback from users and teammates
Oversee regional social media platforms for constant uploads as brand ambassador
Report any findings of product quality related issues to Brand headquarters
Constant communication with Brand headquaters to provide regional (Southeast asia) needs
Attend the annual and global Expert's meeting and product training formation at Decathlon store headquarters in Lille, France and provide user feedback for the product managers, designers and developers
Assist with layout implantations, visual merchandising and conduct product training for all new teammates of local and regional store openings
Regional commercial policy with Country sports leader
Products range selection for Southeast Asia market needs
Land a Partnership with local skateboarding coaches organization such as 'Por Vida skateboarding' for weekly classes country level
Awarded 'Best Trainer' during Global Annual Expert's meeting in Decathlon San Sebastien De los Reyes
Madrid, Spain
Awarded 'Best Social Media Communication' during
Global Annual Expert's meeting in Decathlon Btwin
Village Lille, France
Multiple Ambassadorship in Customer experience evaluation (CXE)
IN-STORE COMMUNICATION, MEDIA AND EVENTS TEAM
Managed sound systems and camera works for weekly events
Shoots and edit posters and videos for in-store communication
Shoots and edit videos for Decathlon instagram and youtube channel country level
Conduct in-store Weekly inline skate classes
DECATHLON FOUNDATION LEADER (STORE LEVEL)
Partnered with Reach Youth Organization for after schools events/classes such as skateboarding classes, interaction skills, career path talks
Wolfpac Singapore, Singapore
Photographer for events / photoshoots
Manage corperate photoshoots / music videos
North Vista Secondary School - Singapore
2005-12
Ite College East - Singapore
