Muhammad Nurul
SENIOR SALE / SUPERVISOR / SPORTS THERAPIST
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About
The position matches my career interests and is strongly compatible with my skills and also my knowledge of working in a demanding retail or any environment. As you can see from my enclosed CV, I have an extensive and relevant sales experience in client interaction, up selling, assisting customers with product selection and excellent communication and negotiation skills.
Experience
Freelance Therapist (2018-05 – Present)
- Setting time and place for appointment
- Communication and understanding the issues
- Assessed and monitored patient status and provided personal care.
- Received training on purpose and operation of various pieces of physical therapy equipment
- Participated in patient screens and documented foreseen goals and proposed treatment plans
SENIOR SUPERVIISOR at Island run club (IRC) (2025-02 – 2026-06)
- Ensure the store is secured at closing by checking if the doors are locked alarms are set and all safes are locked
- Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Set up advertising displays and arrange merchandise on counter or tables to promote sales
- Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Senior Supervisor at Hoka raffles city (2024-06 – 2025-02)
- Ensure the store is secured at closing by checking if the doors are locked alarms are set and all safes are locked
- Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
- Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Set up advertising displays and arrange merchandise on counter or tables to promote sales
Senior Sales Associate at Fila Motive Force Sports Products (Singapore) Pte. Ltda (2024-01 – 2024-06)
- Customer service including assisting with clothing and shoe choices, sizes and styling on the floor in a friendly and efficient manner
- Regular cleaning duties around the store include dusting, cleaning mirrors and steaming clothing
Sport Massage Therapist at The Muscle Lab a heading (2022-02 – 2024-01)
- Setting for appointment
- Communication and understanding the issues
- Assessed and monitored patient status and provided personal care.
- Sport massage - soft tissue manipulation, deep tissue, trigger point and some active isolated stretching
- Wet cupping and Dry cupping therapy
- Facilitated stretch therapy
Senior Sales Associate at Lenskarts.Com (2019-03 – 2022-01)
- Serve customers using the five customer service standard
- Handle the cash register including all cash, pos system and credit sales plus refunds and exchanges
- Maintain store and stock in impeccable conditions
- Balance the till at close of business each day
- Assisted with banking daily cash amounts
- Helping with complain and solving the issue on head
- Helping with training new staff under the company SOP
- Help with monthly shop inventory
Dr stretch: Stretch Trainer at Fubic Singapore Pte. Ltd (2018-01 – 2019-02)
- Communication and understanding the issues
- Alleviate body pain and discomfort, reduce muscle tightness
- And stiffness
- Handle paper work, sign in and out and sending reminders
- Handle the cash register including all cash, POS system and credit sales plus refunds and exchanges and more.
Senior Sales Associate at OWNDAYS (2015-03 – 2018-01)
- Handle the cash register including all cash, POS system and credit sales plus refunds, exchange and more
- Customer service including assisting with glasses and styling on the sales floor in a friendly and efficient manner and more
- Regular cleaning duties around the store include dusting, Cleaning mirrors and more
- Help with monthly shop inventory
Assistant Store Manager at SMIGGLE'S PTE LTD (2011-03 – 2015-03)
- Serve customers using the five customer service standard
- Handle the cash register including all cash, pos system and credit sales plus refunds and exchanges
- Assist with window and table displays for special promotions
- Maintain store and stock in impeccable conditions
- Balance the till at close of business each day
- Assisted with banking daily cash amounts
Sales Assistant at Salvatore Ferragamo (2010-04 – 2011-01)
- Customer service including assisting with clothing and shoe choices, sizes and styling on the floor in a friendly and efficient manner
- Regular cleaning duties around the store include dusting, cleaning mirrors and steaming clothing
Education
PSLE – Mayflower Primary (2002)
