Operations Director - Roszmariy Pte Ltd - Singapore
(2024-10)
- Organized business networking initiatives, in the 1st Indo-Pacific Business Council Summit on 24-25 January 2025, Seoul, Korea.
- Organized and directed the 1st Seoul Modest Fashion Festival on 17-19 February 2025 in Seoul, South Korea. Interviewed and chose models and designers, invited Deputy Chief of Mission, Mr. Nazarudin Ja'afar, Malaysia embassy delegates.
- Managing cross-border business development, aligning with emerging market trends from GCC, Asian regions.
- Land Subsidence Monitoring System Project – Smart City AI initiative, MeonGEO.
Secretary General - Halal Korea Co., Ltd - Seoul, Republic of Korea
(2024-09)
- Led outreach to embassies and international organizations to promote halal trade in Korea and coordinated media engagement.
- Organized a successful Korea Halal Festa 29-31 August 2025 in conjunction with Korea's Food Festa.
- Organized the K-Halal Festa, Korea, on 9-10 May 2026 with managing overall operations and client requests.
- The 2nd Seoul K-Modest Fashion Show organization on 2nd April 2026 with invited guests of 15 delegates.
- Oversees halal certification and consulting services, ensuring compliance with global halal standards and facilitating Korean businesses' entry into Muslim-majority markets.
Procurement, Owner - Trip Transports Logistics - Singapore
(2020-08 - 2022-08)
- Led a comprehensive company-wide process review, leading to the implementation of innovative and efficient payroll procedures.
- Negotiated with 20+ key suppliers and partners, demonstrating exceptional communication and negotiation skills to secure favorable terms and conditions, fostering long-lasting and mutually beneficial partnerships.
Manager - Shaw Theatres Pte. Ltd. - Singapore
(2021-02 - 2021-12)
- Promoted to Floor Manager due to outstanding performance and leadership as a Customer Service Representative, overseeing team management and enhancing overall productivity by 30%.
- Spearheaded recruitment, onboarding, training, and performance monitoring programs to foster employee growth and development, leading to a more efficient and effective team.
- Resolved customer issues with professionalism and empathy, identifying opportunities to enhance satisfaction and loyalty, resulting in a 30% increase in customer retention and overall business success.
Customer Service Officer - Shaw Theatres Pte. Ltd. - Singapore
(2019-04 - 2021-02)
- Identified and fulfilled customers' needs, ensuring consistently exceptional service and positive outcomes.
- Overhauled stock management with daily record updates, slashing unnecessary write-offs, and boosting inventory accuracy by 90%, leading to substantial cost savings and improved bottom-line performance.
Police Sergeant - Singapore Police Force - Singapore
(2015-11 - 2017-12)
- Contributed to back-end logistics during deployments, ensuring seamless and efficient operations, accurate reporting, and strict adherence to safety and compliance protocols.
- Performed surveillance and operator duties during service, employing strong attention to detail and situational awareness to identify and mitigate risks, leading to safe and successful mission outcomes.
- Supervised and guided a team of 4 officers, leveraging effective leadership and communication to maintain law and order, foster teamwork, and sustain high morale and engagement.
