Narbada Kafle

An ambitious and results-driven individual with strong academic credentials combined with pharmacy experience as well as diploma in counseling. Organized and customer-oriented professionals with experience in administrative and customer service. Strong communication, multitasking, and problem-solving skills with proven ability to provide excellent support, manage administrative tasks efficiently and build positive customer relationship.

Tele-Pharmacy Assistant at Doctor Anywhere Singapore (2022-06 – 2023-06)

• Logging of cases that are seen via video consulting at Doctor Anywhere, which are assigned with medicine prescriptions for the home delivery.
• Issuing and packing the medications that have been prescribed by the doctor online.
• Arranging the deliveries for the medication and ensuring that medicine is labeled properly with instructions of the doses.
• Transcribing and prescription, working closely with the operations team and delivery partners to ensure that medications are delivered smoothly and on time.
• Assisting the telemedicine leads to managing the inventory and leading a team in absence of the manager.
• Managing periodic inventory of stocks and reporting to buyers for the replenishment as well as reporting to managers for the aging stocks.
• Assisting new joiners with training in managing medicine with safety roles.
• Receives incoming shipments from vendors and customers. Examines shipments for damage and verifies accuracy of shipments by comparing material received against shipping documents.

Account Administrative at Mahaco Impex (2017-12 – 2019-06)

• Keeping track of accounts receivable and accounts payable.
• Prepare and modify documents including correspondence reports, drafts, memos, and email.
• Handling phone complaints, taking orders and arranging logistics arrangements for the delivery.
• Providing weekly report on inventory and fast selling stocks to the manager and placing order for the low stock items.
• Co-ordinated with the multiple shop manager, on the upcoming order and the stocks quantify available as well as managing delivery for the online sale.

Pharmacist at Lifeline Hospital (2013-04 – 2014-03)

• Bookkeeping of patient’s history, drugs, and diagnosis; and Maintaining Inventory level, labelling drugs for the incoming medicines.
• Knowledge of medicine components and maintaining narcotic control and IVs.
• Maintain FIFO system in pharmacy and update "Physician's Desk Reference”.
• Verify prescriptions are complete and accurate before refilling.
• Performs maintenance on test lab equipment, cleaning and perform tasks cooperatively in a team environment as well as independently as assigned by manager.

Diploma in Counseling – Kaplan, Singapore (2020 – 2021)

Diploma Degree in Pharmacy – All Nepal Institute of Medical Science, Nepal (2009 – 2012)

O-Level – Siddhartha Secondary English School, Nepal (2007 – 2009)