Product Consultant – Commercial Transformation - CATERPILLAR ASIA PTE LTD - Singapore
(2024-04 - 2026-03)
- Streamlined complex data management workflows by aggregating internal operational metrics and external variables, building business intelligence infrastructure to support strategic decision-making.
- Partnered with operational leads, product owners, and regional business teams to define functional requirements, mapping out data structures to enable system-wide transformation initiatives.
- Conducted rigorous root-cause analysis on operational data discrepancies and volume variances; formulated structured corrective action plans to secure execution continuity.
- Directed large-scale data validation and system migration activities during major overhauls, ensuring zero operational disruption across critical regional portfolios.
- Managed data governance and deployment activities for Asia Pacific dealer networks representing a USD 3.9B portfolio.
- Led operational readiness, data validation and migration workstreams for Caterpillar Australia's second-largest dealer (USD 1.8Bil portfolio), ensure seamless operational integration.
Regional Pricing Analyst - CATERPILLAR ASIA PTE LTD - Singapore
(2021-09 - 2024-04)
- Led all regional price reviews, and market competitive analyses across Singapore, Malaysia, and Indonesia; established structured planning frameworks based on demand elasticity and market insights.
- Performed profitability evaluations, and operational structures for new initiatives, mitigating inefficiencies and managing core master data.
- Execute annual and interim pricing adjustments, ensuring timely publication, system updates and communication of price change to stakeholders.
- Designed, audited, and maintained comprehensive performance-tracking dashboards to evaluate incentive program effectiveness and continuous improvement metrics.
- Partnered with Global Leadership to co-lead the Global CAT Margin Standardization Project as the APD regional lead. successfully regulating data mining and reporting frameworks across US, EAME, and APD regions.
- Promoted to SG22 following successful leadership and delivery of regional pricing transformation.
Merchandising Commercial Coordinator - CATERPILLAR ASIA PTE LTD - Singapore
(2019-04 - 2021-09)
- Process owner for commercial incentive programs and financial claim management for China, Japan, and India.
- Regional process owner for operational dealer incentive programs across China, Japan, and India; analyzed historical trends to streamline workflows and improve program operational efficiency.
- Administered regional commercial and operational programs and payout in strict alignment with compliance guidelines, balancing complex business requirements with Legal, Tax, and Auditor frameworks
- Led a high-stakes Sales Variance and Tax Compliance project for China, delivering USD 4M in enterprise tax savings and rectifying an USD 8.7M overpayment by directly re-engineering workflows across 10 internal Business Units and 4 major external dealers. Recognized for exceptional project delivery with a special performance-based cash bonus
Commercial Analyst - ARUP SINGAPORE PTE LTD - Singapore
(2015-02 - 2018-12)
Directly managed the financial lifecycle, risk mitigation, and operational tracking for 60+ concurrent infrastructure and building structure projects. Established project-specific control processes, including performance tracking dashboards, resource planning schedules, and cash flow forecasts. Monitored project profit margins and outstanding debts for over 60 projects, including flagship developments such as Marina Bay Sands and the Singapore Sports Hub.
Monitored project execution health, tracking deliverables against milestones, reviewing project costs, and creating structured application templates to ensure seamless delivery.
- Successfully managed the commercial development of the high-profile Paya Lebar Design & Build (D&B) contract (SGD 10M project fee), accelerating revenue growth by 50% within 3 years.
FIRE SAFETY ANALYST - ARUP SINGAPORE PTE LTD - Singapore
(2009-09 - 2015-01)
