Nicole Yeo

Highly motivated with good interpersonal skills and a great team player as well as an independent individual who has a keen eye for detail with experiences in Business Operations, Sales Operations, and Customer Service

LBS Services (Singapore) Pte Ltd

Management Trainee (Dec 2020 -Aug 2022) ($3500 ++ per month)

• To perform a wide range of administrative and operation support to the General Manager to facilitate the efficiency of the operation and technical department.
• Maintain confidentiality of sensitive information
• Playing an active role in scheduling service tasks for the customers
• Check documents for accuracy and completeness on contract matters
• Data entries and processing of documents, scan and update the information into the existing computer systems
• Assist in GM to handle the customer requests or calls outdoor together when necessary
• Able to assist in preparing the quotation
• Provide a high quality related administrative support services as required and assigned
• Prepare sales & technician commission report
• Prepare Monthly meeting slides and details
• Planning activities for the staff to enjoy and have fun together
• Manage recruitment, screening and selection process

Secretary (Jul 2020-Oct2020) ($2500 per month)

• Provide day-to-day secretarial and administrative support
• Plan, coordinates and support personal events and activities
• Handle Director's payments and maintain simple accounts
• Management of family matters
• Safeguard the confidentiality of director matter
• Reading, monitoring and responding to executive’s email.
• Reminding the manager/executive of important tasks and deadlines
• Assist with ad-hoc tasks as assigned by the director.
• Organizing travel and relevant itineraries
• Acting as a first point of contact: dealing with correspondence and phone calls
• Typing, compiling and preparing reports, presentations and correspondence
• Translating documents of english to chinese (vice versa)
• Attend to visitors of all levels
• Managing databases and filing systems
• Liaising with staff, suppliers and counterparties.

Billing Officer (Jul 2018 – Jun 2019) (Contract) ($2100 per month)

• Ensured accuracy and timeliness of bills and settlements
• Used SAP system to generate bills and analyzing data
• Prepared client’s financial reports and company’s financial reports
• Prepared and checked monthly billing and settlements
• Managed and troubleshoot billing issues

Aug 2014 – Nov 2017

Diploma in Green Building Energy Management, Republic Polytechnic

GPA: 2.16

Jul 2019 – Sep 2019

Diploma in Theology, Tung Ling Bible School

Jul 2021 – SEP 2021

Pest Control, ITE Simei 

Sept 2022 – Sept 2024 (Ongoing)

Degree in business administration & International Business