Niger Ang

Led a design team through 0→1 product launches and post-release iteration for enterprise and patient-facing platforms. Built and implemented a component-based design system adopted across multiple regional products. Engineering background — brings systems thinking, technical fluency, and a functionality-first design approach.

Senior Product Designer at Zuellig Pharma (2022-01 – Present)

• Led end-to-end design of PatientCare+, a healthcare patient program platform (web CRM + mobile app) serving consultants, patients, doctors, and healthcare institutions across Asia-Pacific
• Cut new program setup time from 3 months to 1 week and eliminated manual handoff errors across all active programs
• Ran user research and usability testing across Singapore, Malaysia, and Taiwan in multiple languages — achieved 100% adoption among target user group with 95+ programs launched within the first year
• Built and implemented a component-based design system adopted across multiple enterprise healthcare products
• Mentored 2 junior designers across concurrent projects after promotion into design leadership responsibilities

User Experience Designer at Flex-Solver (2021-01 – 2022-01)

National Gallery Singapore — Progressive Web App & Kiosk Experience

• Inherited an incomplete PWA design, audited all user flows, designed missing screens, and brought the prototype to a testable state
• Planned and ran a structured usability study with 34 gallery visitors across 4 user segments using SUS, SEQ, and think-aloud protocol
• Identified a 10-point SUS gap between digital immigrants and natives, pinpointing the primary friction source for the gallery's most vulnerable user segment
• Delivered a phased, evidence-based redesign and designed a standalone kiosk interface for 19 gallery kiosks
• Collaborated with cross-border team (Singapore + China dev team)

Instructional Associate at General Assembly (2021-01 – 2022-01)

• Mentored 40+ students across 2 batches (Full-time/Flex), achieving 80%+ placement rate

Software Engineer (MINDEF Project) at NCS (2019-01 – 2020-01)

• Shipped production code and conducted UAT at NCS

AI Chatbot Intern at Zumata (2019-01 – 2019-12)

• Trained conversational AI chatbots at Zumata — foundation for technical fluency in design-engineering collaboration

Certificate in User Experience Design – General Assembly (2021-01 – 2021-12)

BSc in Creative Computing – UOL-SIM (2015-01 – 2019-12)