Noor Shaheera

I believe I can help you with the duties you have set and make sure to coordinate quickly and efficiently.

As a hardworking and result-oriented professional who is always eager to learn, I’m also easy to adapt to new situations. Over the course of my career, I’ve developed various skill sets from different industries I have worked with. Some of them include organizational skills, communication skills, collaborative teamwork, and leadership.

I have consistently demonstrated my problem-solving, teamwork, and organization skills throughout my career and would never bow out from a challenge. I am able to work independently and am looking forward to new roles.

Assistant Facilitator

Happiness Initiative Jan 2023

• Assisted the lead facilitator in preparing pre-workshop logistics
• Ensuring the classroom setup is optimum for student learning
• Monitoring learner’s participation and understanding
• Identifying learners who need immediate help

Senior Executive

Health Promotion Board Oct 2021- Jan 2023

• Completed minimum 60 Zendesk-Covid 19 cases daily
• Completed minimum 100 discrepancy cases from National Immunization Registry daily
• Completed administrative and data entry ad-hoc duties

Sales & Marketing Leader

Eden Cube Marketing Dec 2017 – Aug 2018

• Raised awareness for client with a minimum of 50 approaches daily
• Involved in recruitment with a minimum 5 monthly recruits
• Involved in direct campaigning, with minimum $500 raised daily within set hours

Junior Business Developing Assistant

Heiraz Bakery Pte Ltd Dec 2015 – Oct 2017

• Create brand awareness and credibility that can assist to contribute towards marketing & sales
• Independently managed road show sales with generating profits for the company
• Led a team in various new project events
• Analyzed customer’s product preferences and market trends.
• Led research and development based on customer’s preferences and marketing trends

Management Trainee

ABR Holdings, Swensens May 2014 – May 2015

• Prepared Mis En Place for daily operations
• Ensures all zones i.e. Salad & Baking, Frying, Pasta, Grilling are in sync with the ticket order before sending to customer
• Independently managed a station to ensure the quality of standards
• Independently managed inventory checking and receiving

June 2022 – May 2023 Advance Certificate in Learning & Performance (ACLP)

• Learnt key principles in adult learning, instructional design, and classroom learning delivery
• Learnt to adopt the Skills Framework for employers, employees, and training providers
• Learnt to conduct technology-enabled learning for learners
• Learnt how to implement competency-based assessments
• Learnt how to conduct workplace learning interventions aligned to enterprise needs

April 2011 – 2014 Republic Polytechnic

• Diploma in Restaurant & Culinary Operations, Graduate 2014
• Republic Polytechnic Student Ambassador, member Apr 2011 – Apr 2012
• Participated in the Camp Resilience, 7th Mar -9th Mar 2012
• Participated in Sri Lanka- School Overseas Trip, 23rd – 29th Dec 2012
• Represented Diploma in Restaurant & Culinary Operations in the Dialogue Session with the Minister
• Represented Diploma in Restaurant & Culinary Operations in the Polytechnic Open House 2013