Barista / Tea Barista / Pastry Instructor at Various Employers (2025-01 – Present)
- Prepared and served beverages in a vegan café and TCM herbal tea setting, ensuring consistency and quality in product delivery.
- Conducted ad hoc pastry teaching sessions for primary schools, kindergartens, and elderly care centres, demonstrating products and guiding basic techniques.
- Maintained customer service standards while handling daily operations, including preparation, cleanliness, and workflow efficiency.
Assistant Manager at Hundred Acre Creamery (2023-01 – 2025-01)
- Supported daily store operations (staff coordination, customer service delivery, and inventory control).
- Enhance customer experience by maintaining store presentation and organization.
- Assisted in research and development (R&D) of new product lines through testing, evaluation, and refinement of recipes.
- Contributed to maintaining efficiency and consistency in service delivery.
Home-Based Business Owner (Home Baker) at Self-Employed (2023-01 – 2023-12)
- Managed end-to-end operations including product development, pricing, and order management.
- Handled customer communication, orders, and delivery coordination.
- Developed and refined recipes to maintain product quality.
Pastry Commis at LUNA Patisserie (2022-01 – 2023-01)
- Assisted and initiated in pastry preparation and daily kitchen operation.
- Supported workflow organization to improve efficiency.
- Participated in large-scale events (e.g., Formula 1) involving high-volume preparation.
Hospitality Internships at Fairmont & Swissotel the Stamford, Grand Hyatt Singapore (2021-01 – 2023-01)
- Supported service at The Orient Express by Yannick Alléno (Three-Michelin-star), assisting with lunch, high tea, and dinner operations with standard plating and presentation.
- Gained experience across RC Hotel outlets including SKAI, ANTI:DOTE, Prego, and completed a 3-month assignment at Mezza9, supporting daily kitchen operations.
- Assisted in banquet events (weddings, meetings) and maintained inventory, restocking, cleanliness, and overall operational efficiency.
