Parul Sena

I have an extensive experience in the administration and conduct of International examinations offered by several professional, educational and vocational bodies in the UK, Australia, Canada, New Zealand etc. Key examinations that I have independently managed included IELTS, Business English Certification (BEC) Exam from University of Cambridge Local Examinations Syndicate (UCLES), Professional and Linguistic Assessment Board (PLAB), ACCA, CIM, CIMA, Chartered Financial Analysist (CFA) exams etc. From my resume, you can see that I have worked for the British Council in New Delhi, India as an Operations Head responsible for all the pre -test operations for almost 8 years.

ESSENTIAL EXAM FUNCTIONS INCLUDED

• Conduct testing sessions in accordance with regulations laid down by the examining bodies
• Key accurate data entry of test scores into computer. Report any testing irregularities to examining bodies. Complete weekly, monthly, and annual reports and relevant analysis, including reading and reviewing data and feedback if necessary to the examining board.
• Verify the identity and eligibility of testing candidates; prepare and mail out intimation letters to prospective students.
• Maintain confidentiality and security of all testing materials and essay topics, test logs, seating plans, testing session reports, testing irregularity reports, and other required documentation, Inventory and place into secure storage all testing materials as required by the examining bodies.
• Return testing materials to appropriate examining bodies as required.
• Resolve any testing issues that may arise during the administration of examinations.
• Provide initial and on-going training to new and existing invigilator, examiners, script markers and venue staff
• Maintain certification necessary to administer required tests.
• Participate and attend relevant training and information meetings regarding rules and regulations for administration of examinations.

I have also got over 10 years of work experience in office administration in Singapore. I report to 15 board members who are serving as volunteers. I am responsible for running the office independently with a team of two full and one-part time staffs. As stated in the resume, duties include maintenance and enhancement of office systems, managing office accounts and corresponding with the book keeper and external auditors on accounting queries, responding to student enquiries – walk-in, telephonic, via email and through Customer Relationship Management (CRM) Software, receiving and assessing student’s applications for financial assistance, liaising with Board members on various client, operational and administrative matters and with partner organizations for hosting and organizing several award ceremonies and other events. Since, am working for a charitable organisation, am required to update key management’s particulars and submit annual returns on the charities portal and with registry of societies on a yearly basis. I am actively involved in the pre-and post-production of our Annual Report.

I am looking for a managerial position preferably with an educational institution. I believe with my varied experience and versatile skills, I will be able to adapt and adjust easily. I am a quick learner, people’s person and can perform and multi task against strict timelines.

Thanking you

Yours truly,

Parul Sena (Ms)

HP: 91464039

July 2022- June 2023

GM- Admin HR & Finance with Vishjet Asia Pte Ltd

Nov 2007 - July 2022

Senior Financial Aid & Services Manager

Administration Manager with Singapore Indian Education Trust

July 2007 - October 2007

Community Development Officer with Singapore Indian Education Trust

June 2007 - July 2007

Admission Executive at Global Indian Intl School

Worked as an Educational Counsellor with an The Combined Company in Delhi ( Educational Consultants)

January 1997 - May 2005 ( British Council Division, Delhi , India)

Worked as Head Customer Care, ELTC

Operations Mamager

Exams Executive

Bachelors (Hons) , in History from St Stephen' College, Delhi University, India