Petrina Chan

Advised customers on adjustable bed bases, mattresses, and bedframes, ensuring product recommendations matched their comfort and lifestyle needs. Delivered detailed product demonstrations, highlighting features such as ergonomic adjustment, durability, and warranty benefits. Assisted in showroom setup and maintained an appealing display of bedding solutions to enhance customer experience.

Sales Assistant at Affairs Living (2024-09 – 2025-06)

• Advised customers on adjustable bed bases, mattresses, and bedframes, ensuring product recommendations matched their comfort and lifestyle needs.
• Delivered detailed product demonstrations, highlighting features such as ergonomic adjustment, durability, and warranty benefits.
• Assisted in showroom setup and maintained an appealing display of bedding solutions to enhance customer experience.
• Processed customer orders, managed payment transactions, and coordinated delivery schedules.
• Supported sales promotions and cross-selling efforts to increase overall revenue.
• Handled customer inquiries and concerns with professionalism, ensuring a positive buying experience.
• Contributed to achieving and exceeding monthly sales targets through proactive engagement and upselling strategies.

Pandora Sales Assistant at Pandora (2023-09 – 2024-01)

• Assisted customers in finding the right items, answering their questions, and providing guidance on different styles, materials, and designs.
• Maintained product knowledge, including materials, gemstones, and jewelry types.
• Met sales targets through upselling, cross-selling, and promoting specific products or promotions.
• Kept jewelry displays clean, organized, and visually appealing to attract customers.

Internship Student at Univac Precision Engineering (2022-07 – 2022-11)

• Performed in-process QC checks for defects such as cracks, particles, and insects.
• Archived documents and sorted QC summary records accurately.
• Used measuring equipment (CMM, Smart Scope, Keyence, Digital Job tools).
• Conducted quality checks and identified molding defects.

Cashier at Proofer (2020-10 – 2020-12)

• Handled transactions, prepared beverages, and assisted with customer service.
• Maintained cleanliness and provided a welcoming environment for customers.

Higher Nitec in Mechanical Engineering – Institute of Technical Education – Singapore