Phoebe Tang

Hospitality experience across hotels and resorts in Singapore and Europe. Comfortable interacting with guests from diverse backgrounds and handling fast-paced service environments. Practices reformer pilates and has a genuine interest in boutique fitness studios. Friendly, organised, with a passion for exceeding guest expectations while supporting day-to-day operations.

F&B Service Crew at Sails on Kos Glamping Resort (2024-10 – Present)

• Greeted each guest warmly and ensured a warm farewell upon departure.
• Communicated special guest requests to the team to personalize the dining experience.
• Prepared and reset tables efficiently to ensure seamless service.
• Completed all opening and closing procedures efficiently and independently.

Service Crew All-Rounder at Utopia Hotel Aljezur (2024-08 – 2024-08)

• Prepared and set up breakfast service daily for guests
• Cleaned and reset guest rooms to high hotel standards during turnover.
• Maintained cleanliness and presentation of guest-facing spaces
• Reported maintenance issues promptly to ensure smooth operations

F&B Service Crew at PARKROYAL COLLECTION Marina Bay (2021-01 – 2021-06)

• Served high volumes of guests (150+ per shift) in a fast-paced environment
• Answered guest questions and explained menu offerings clearly
• Coordinated with team members to ensure smooth service
• Maintained professionalism under pressure.

Cashier / Usher (Part-Time) at Luna Patisserie (2021-02 – 2021-04)

• Handled cashiering duties, including payments
• Assisted customers with enquiries and order flow
• Rotated across roles to support small team operations

Bachelor of Psychology (Honours) in Psychology – Nanyang Technological University (NTU) (2021-08 – 2026-10)

Semester Exchange Programme – Tilburg University (2024-01 – 2024-07)