Priya Rajagopal

As a Senior Data Scientist, I apply my expertise in Machine Learning, Artificial Intelligence, and Natural Language Processing to deliver data-driven solutions that enhance business performance and customer satisfaction. I have over six years of experience in data science, out of a total of ten years in the IT industry.

I work with a diverse team of data scientists, engineers, and analysts to design, develop, and deploy scalable and robust ML models and algorithms that solve complex problems and generate insights from large and varied datasets. I use Python, R, and various data visualization tools, such as Tableau, PowerBI, and Qlikview, to communicate the results and recommendations to stakeholders and clients. I also mentor and manage junior data scientists and ensure the quality and accuracy of their work.

I am passionate about learning new technologies and techniques and staying updated on the latest trends and developments in the data science field.

NCS Pvt Ltd – Senior Data Scientist

Sep 2022 – Jun 2023

• Collaborated with clients and internal teams to understand client requirements, design comprehensive end-to-end approach, and implemented AI and ML solutions that met client’s needs.
• Partnered with data engineers to develop tools to identify optimization opportunities.
• Developed technical documentation and presentations for both internal circulation and external sharing.
• Built solutions that helped in detecting Anomalies from around 400M events on daily basis.
• Performed data analysis and provided insights on the impact of business applications on performance of GSIB devices.

Cognizant Technology Solutions – Team Manager/ Data Scientist

Sep 2018 – Apr 2022

• Built predictive models using supervised and unsupervised machine learning algorithms.
• Extensive work on text mining to extract useful information for solutioning.
• Ensured models adhere to industry best practices and internal policies.
• Built major solutions like Incident Auto routing, Text Classification, Lighthouse project that helped in improving incident resolution and productivity thereby reduction of FTEs.
• Mentored junior Data Scientists for other retail projects and assisted for technical clarification.
• Assisted in recruitment of new team members.

Oracle India Pvt Ltd – Data Scientist/ QA Engineer

Mar 2016 – Jul 2018

• Data cleaning, pre-processing, Exploratory Data Analysis
• Model building in R and Python and parameter tuning
• Data visualization using Tableau, JGR, GGplot

Cybage Software Pvt Ltd – QA Engineer

Jun 2013 – Mar 2016

• Worked as both manual and Automation (SOAP UI) QA Engineer. Worked as offshore POC handling multiple projects.
• Testing application, Test case creation using Test Manager Tool, preparing estimations and planning.
• As a Lead, reviewing the test cases, task allocation, monitoring and assisting.

Bachelor of Engineering in Electronics and Telecommunication from Sathyabama University (2009- 2013)

PGP in Machine Learning, Big Data Analytics and Optimization from INSOFE (2017)