Rachel Lim
Student majoring in HR Management with minor @SUSS
Talent
SingaporeMember since May 2, 2024
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About
l am Rachel! I am easy-going, friendly, and a very dependable person who is good at managing my own time. I tend to set a deadline and complete all my tasks on time. Furthermore, I have a positive attitude and the willingness to learn new skills and abilities to enhance myself further!
Experience
Work Experiences
Housekeeping Coordinator Intern (2021 – 2021)Resorts World Sentosa- Equarius Hotel
- Coordinates and facilitates the daily operations of the housekeeping department.
- Coordinator between the front line (Front Office) as well as the other relevant hotel departments & and the housekeeping department
- Monitoring the systems used in operations.
- Managing the payroll & rostering system of the Housekeeping Department
- Attending to the phone calls on guests’ requests and inquiries to the housekeeping department
- Ensuring all guest requests in the system are being fulfilled with customer satisfaction.
KK Women’s and Children Hospital
- Attending to patients and visitors enquiries
- Ensuring all visitors and patients fill up the health declaration forms
- In-charge of checking in visitors in the system to facilitate govt measures
- Temperature-screening
- Helping with crowd control by being a queue usher
Resorts World Sentosa
- Attending guests enquiries
- Crowd Control
- Ensuring guests abide by the rules of the event
Vivo City- Zara
- Attending to customer needs and inquiries
- Responsible for replenishing stocks
- Providing recommendations to customers
- Ensuring sales targets could be met.
Singapore Flyer
- Guiding and assisting guests with inquiries, helping with purchasing tickets
- Crowd Control
- Detailed checking and scanning of tickets for entry
- Assisting guests to board the flyer safely
- Coordination of the boarding of VIP guests, providing customer satisfaction
Education
Degree/Date of Graduation
GCE ‘O’ Level (2015 – 2018)Compassvale Secondary School
- Obtained Net Aggregate Score of 13 (L1R4), 19 (L1R5)
Nanyang Polytechnic (NYP) Singapore
- Specialisation in Hotels and Resort Management
- Obtained GPA of 3.3
Singapore University of Social Sciences (SUSS)
- Currently studying as a Year 2 Student
