Rajesh

Results-driven QA Leader, Agile Delivery, Scrum Master & Business Analyst with 16 years of IT experience across Finance, Healthcare, and ERP domains. Expertise in QA Strategy, Test Automation, Quality Engineering, Agile/Scrum, Business Analysis, Requirements Management, Stakeholder Management, Risk-Based Testing, Release Management, and Process Optimization. Proven success in driving BDD/TDD, Shift-Left/Shift-Right testing, continuous improvement, and cross-functional delivery, improving testing efficiency by 35% and reducing critical production defects by 45%.

Skilled in aligning technology, quality, and business objectives while building high-performing teams and delivering scalable, reliable solutions.

Data Quality Analyst / Business Analyst - Mastek UK LTD - NHS - Leeds, UK

(2025-06)

• Performed end-to-end Data Quality, Validation, Profiling, Auditing, Reconciliation, and SQL-based testing across enterprise systems and Palantir Foundry.
• Validated data accuracy, completeness, consistency, integrity, business rules, and data quality standards across CSV, XML, and relational databases.
• Analyzed data pipelines, dataset models, transformation workflows, BI reports, dashboards, KPIs, and data quality metrics to identify trends, gaps, and improvement opportunities.
• Conducted Root Cause Analysis and collaborated with Business Analysts, Data Engineers, Product Owners, and business stakeholders to resolve data and process issues.
• Translated business requirements into data solutions, business rules, actionable insights, quality controls, and process improvements, ensuring alignment with business objectives.
• Executed UAT, regression testing, pre-production validation, and release validation to ensure data reliability, quality, and business compliance.
• Supported Data Governance, Compliance, Process Controls, and Quality Standards within regulated environments.
• Worked in Agile/Scrum environments, driving cross-functional collaboration, continuous improvement, and delivery of high-quality, business-aligned solutions.
• Applied strong Business Analysis, Requirements Management, Stakeholder Management, Problem Solving, Process Optimization, and Decision Support skills to deliver business-focused outcomes.

Test Lead - Mastek LTD - Together - Mumbai, India

(2023-07 - 2025-05)

• Led QA strategy, test planning, execution, automation, and release management across Agile projects, delivering high-quality software with zero critical production defects.
• Managed and mentored a team of 15–20 QA Engineers, improving productivity by 60% and sprint velocity by 10% through Agile leadership and coaching.
• Defined test strategies, test plans, acceptance criteria, test scenarios, and DoD while collaborating with Product Owners, Business Analysts, and development teams.
• Developed Cypress and Playwright automation frameworks and integrated them with Azure DevOps CI/CD pipelines, increasing regression coverage, reducing test execution time by 35%, and accelerating releases by 45%.
• Performed functional, API (Postman, Swagger), database (SQL), mobile (Android/iOS, BrowserStack), security, exploratory, and performance validation (New Relic), reducing production defect leakage by 44%.
• Validated Mortgage (MBV, LOS) and Microsoft 365 applications, improving client onboarding accuracy by 30% and ensuring compliance with business requirements.
• Managed defect lifecycle, quality metrics, and risk assessment, achieving 95% stakeholder satisfaction.
• Facilitated Agile ceremonies, resolved QA blockers, coordinated end-to-end testing activities, and conducted technical interviews for QA and Automation Engineers.

Scrum Master & Business Analyst - Mastek LTD - Together - Mumbai, India

(2017-07 - 2023-06)

• Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Supported Agile teams in improving collaboration, velocity, and delivery quality.
• Managed impediments, risks, and team dependencies.
• Promoted Agile practices, continuous improvement, and effective stakeholder communication.
• Gathered and analyzed business requirements through workshops and stakeholder discussions.
• Created user stories, acceptance criteria, process flows, and functional documentation.
• Collaborated with Product Owners and technical teams to deliver business solutions.
• Supported UAT execution, requirement validation, and end-to-end traceability.

Onsite Coordinator - Mastek UK LTD - Together - Cheadle, UK

(2016-08 - 2017-07)

• Acted as a bridge between business stakeholders, onsite teams, and offshore delivery teams.
• Managed communication, project status, risks, issues, and delivery timelines.
• Coordinated requirement clarifications, testing activities, and release readiness.
• Provided regular updates to stakeholders and ensured smooth project execution.

Test Analyst - Mastek LTD - Together - Mumbai, India

(2015-07 - 2016-07)

• Executed end-to-end functional, regression, integration, and system testing to ensure application quality and business requirement validation.
• Analyzed requirements, created test scenarios, test cases, and traceability documents based on business specifications.
• Identified, logged, and tracked defects using test management tools, collaborating with development teams for resolution.
• Conducted UAT support, regression testing, and pre-production validation to ensure smooth releases.
• Performed API testing using tools such as Postman and validated system integrations.
• Analyzed test results, prepared execution reports, and provided quality metrics to stakeholders.
• Collaborated with Business Analysts, Developers, and Product Owners in Agile/Scrum environments to deliver high-quality solutions.

Senior Test Engineer - Mastek UK LTD - Morrison's - UK & India

(2011-12 - 2015-07)

• Led end-to-end Data Migration, ETL, Data Warehouse, and BI Testing, validating data across source-to-target layers to ensure data integrity, quality, and successful migrations.
• Validated Snowflake schemas, SCD Type 2/3, Fact/Dimension models, ETL workflows (ODI), and complex data transformations, reducing UAT rework by 35% and post-deployment defects by 20%.
• Developed SQL queries for backend data validation, and data quality checks, improving validation efficiency by 30%.
• Executed end-to-end BI testing by validating reports, dashboards, KPIs, and downstream data, ensuring accurate business reporting and complete requirements traceability.
• Managed test strategy, planning, execution, defect lifecycle, and reporting using HP Quality Center, delivering stable, production-ready releases.
• Mentored QA team members, conducted technical interviews, and promoted best practices in ETL, Data Migration, SQL, BI Testing, Data Warehousing, and Data Quality Assurance.

Senior Test Engineer - Teamware Solution - Mumbai, India

(2011-09 - 2011-12)

• Led end-to-end Data Migration Testing for the RVM Finance Model, validating transformation rules, source-to-target reconciliation, and data integrity, reducing financial reporting errors by 20%.
• Performed end-to-end BI/Data Warehouse Testing, validating data flow from Sales Dashboard to MOI database, improving data accuracy by 15% and ensuring reliable executive reporting.
• Developed and executed advanced SQL queries to validate row-level data, joins, aggregations, and business rules across complex datasets (PMI, Dental, Wellness), increasing PeopleSoft HR functional test coverage by 25%.
• Conducted backend data validation, data reconciliation, and report validation to ensure accurate data transformation, consistency, and business intelligence reporting.

Test Analyst - Triumph System Solution Pvt Ltd - Mumbai, India

(2010-08 - 2011-09)

• Led manual functional, regression, system, integration, UAT, and end-to-end testing, designing test cases, identifying requirement gaps, and improving test coverage by 35%.
• Collaborated with Business Analysts, Product Owners, developers, and stakeholders to gather requirements, define acceptance criteria, and ensure business alignment.
• Managed defect triage, sprint reviews, and quality governance, reducing defect leakage by 20% through effective defect lifecycle management.
• Executed performance, load, and stress testing, identifying bottlenecks and collaborating with cross-functional teams to optimize application performance.
• Mentored and onboarded QA team members, providing technical guidance and promoting QA best practices.
• Conducted technical interviews and supported hiring for Manual QA, Automation, and SQL testing roles.
• Performed business process analysis, impact assessment, test estimation, and risk analysis to successful project delivery.

Software Testing - Avon Ltd - Mumbai, India

(2009-12 - 2010-08)

• Delivered end-to-end functional, integration, regression, and UAT testing for ERP, HR Payroll, and POS systems, reducing post-production defects by 30% and improving QA efficiency by 40% through effective defect management.
• Supported successful go-live activities by creating user guides, coordinating with business stakeholders, and ensuring clear communication, resulting in 25% improved user adoption and smooth project transition.
• Collaborated with Business Analysts, Product Owners, and stakeholders to validate business processes, requirements, and system workflows across enterprise applications.

Graduate Diploma - Computer Application - IBMS (2007)

Higher Secondary Certificate - Mumbai University (2004)

Secondary School Certificate - Mumbai University (2002)