Ramalka Kodagoda

Business Analyst with hands-on experience in SaaS platforms and AI-enabled platforms. Skilled in requirements gathering, business process analysis, user story creation, acceptance criteria, and functional documentation. Currently working in an Agile environment, collaborating with stakeholders and cross-functional teams to support project planning, workflow design, and solution delivery.

Experienced in translating business needs into clear technical specifications to improve processes and support effective system implementation.

Associate Business Analyst at Xeynergy (2025-01 – Present)

Associate Business Analyst collaborating with product owners and delivery teams on requirements gathering, analysis, and documentation for SaaS and AI-enabled platforms.

• Collaborate with product owners and delivery teams to gather, analyze, and document business and functional requirements.
• Develop clear user stories, acceptance criteria, and process flows aligned with the product roadmap.
• Create Prototypes for system features to visualize requirements and improve stakeholder understanding during development cycles.
• Support product specification development through requirement analysis and competitor research.
• Act as a bridge between business stakeholders, Dev team, and QA teams to ensure accurate requirement implementation.
• Proactively track and resolve requirement gaps, clarifications, and defects during development and testing phases.
• Support Agile ceremonies, including backlog grooming, sprint planning, and review sessions.
• Contribute to functional testing, test case reviews, and coordination of product demos.
• Managed urgent fixes and hotfix releases in production environments with the development team and QA team for timely resolutions.

Business Development Intern at Xeynergy (2024-07 – 2024-12)

Business Development Intern supporting growth opportunities through product development, market analysis, and sales pipeline management.

• Identified growth opportunities through product development and market analysis.
• Supported sales pipeline using LinkedIn Sales Navigator for lead generation.
• Managed projects, set objectives, and tracked progress.
• Collaborated with cross-functional teams to streamline processes.
• Created reports and presentations to communicate insights.
• Supported digital marketing and social media efforts.

BSc. (Hons) in International Management of business – Plymouth University (2021 – 2024)

Advance Level in Art stream – St. Bridget's Convent Colombo 07 (2020 – 2020)

Ordinary level examination – St. Bridget's Convent Colombo 07 (2017 – 2017)