Hotel Staff / Attendant
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Looking for a role wherein i can showcase my skills, i am hardworking, flexible and eager to learn.
April 2022 - September 2022 Internship Student, DUSIT THANI LAGUNA Singapore, 11 Laguna Golf Green Singapore 488047
Organized and restocked housekeeping carts at end of each shift to prepare for next shift. Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home. Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
Reported damages, maintenance problems, safety issues and potential hazards to management. Identified and resolved customer complaints concerning food or lodging. Established unique service goals to each venue to provide constant and excellent service.
Took reservations over phone, in person and via computer for guests and provided confirmation information. Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. Answered customer telephone calls promptly and appropriately handled needs
Higher Nitec in ITE WEST
HOSPITALITY OF OPERATIONS: HOSPITALITY OPERATIONS ITE COLLEGE WEST,
