Raymond Kum

Proficient Programming knowledge in COBOL and project management, bolstered by a Bachelor of Science in Computing and Information Systems. Proven track record of leading technically compliant projects, including a successful implementation of credit card systems and migration Treasury applications to new systems. Significant roles encompassed Card scheme compliance implementation for major credit cards.

Ready to leverage expertise to deliver high-quality solutions that meet the unique demands of prospective employers.

Programmer - TANGSPAC (Outsourced to Maybank) - TechPoint, AMK

(2025-08 - 2025-12)

• Participate in the migration of the existing Trade Finance application system (FITAS) residing in AS400 to the new Trade Finance system (FTI) using COBOL.

Vice President - United Overseas Bank - UOB Alexandra building

(2022-05 - 2025-07)

• Executed compliance for Visa, MasterCard, JCB, and Amex cards.
• Directed a team of application developers to test and implement compliance solutions delivered by vendors for VISA, MasterCard, JCB, Amex, and Cybersource.
• Provided regular updates regarding technical deliveries.
• Partnered with the Test Manager to finalise SIT and UAT completion.
• Formulated and managed the technical implementation plan.
• Collaborated with vendors to ensure timely and high-quality product deliveries.

Project Manager - Maybank Singapore Limited - Maybank Centre

(2000-04 - 2022-04)

• Collected requirements from users and analysed them effectively.
• Assessed the system's impact and transformed requirements into technical specification for development.
• Performed programming, source code reviews, and production support.
• Authored COBOL and CL code for both batch and online programs based on user specifications.
• Critiqued coding from team members prior to giving implementation approval for UAT.
• Resolved production issues promptly as part of BAU, including batch-related challenges.
• Oversaw compliance from vendors, implementing VISA and MasterCard compliance updates.
• Liaised with vendors and MasterCard/VISA customer service regarding compliance matters.
• Guided users through UAT testing processes.
• Managed production implementation of compliance and addressed any BAU issues.
• Administered change control for migrating programs and files from SIT to Production.
• Ensured all documentation was accurately maintained prior to implementation.
• Handled project management tasks across new projects, covering the definition, design, development, implementation, and maintenance phases.
• Coordinated with users and managed external stakeholders such as vendors, LTA, NETS, Visa/MasterCard, and SingPost.
• Supported treasury products within the IT department and contributed to the migration of the Matrix Treasury system to the new treasury system (Kondor).

Consultant - Sema Group - Somerset PUB Building

(1996-07 - 2000-04)

• Conducted MasterCard compliance analysis for the credit card system.
• Performed impact analysis and developed COBOL codes for implementing system changes.
• Assured correct system functionality following enhancements.
• Delivered exceptional customer service by analysing incidents reported by clients and providing necessary code fixes.
• Served as an administrator for Windows NT server 4.0, leveraging my technical expertise on a new project.
• Designed backup and recovery procedures, managed users and resources, and enforced security protocols across all workstations.
• Assumed the role of AS400 administrator, responsible for maintaining system uptime, user support, overseeing OS400 PTF applications, and managing IPL and system backups.

IT Officer - Banking Computer Services Information System - MAS Building

(1994-03 - 1996-06)

• Developed the OCBC’s MasterCard incoming and outgoing transaction module, streamlining transaction record formatting and transmission to the MasterCard centre for processing and vice versa.
• Maintained the OCBC’s 'Chargeback and Representment' module, ensuring accurate records due to discrepancies in customer billing.
• Authored batch and reporting programs, creating reports for Cash and Payment at ATM, Excess Account, Delinquency Summary, Monthly Statement Membership summary, and more.
• Designed and implemented OCBC’s credit card Fraud Detection System, analysing and programming modules to handle fraudulent card transactions, including batch processing and reporting.
• Engaged in the Tandem system migration from K1000 to K2000 by acquiring technical skills across Tandem operating system upgrades such as SYSGEN and IPM.

Analyst Programmer - NCI Systems Integration - IMM Building

(1993-03 - 1994-03)

• Contributed to the development and implementation phases of the IMM Membership System, focusing on customising the Purchasing Order System module for Brunei Yaohan, modifying existing programs for new PO layouts, and addressing GST implementation requirements.

Bachelor of Science (Hon) - Computing and Information Systems - Singapore Institute of Management (1995 - 1998)

Diploma - Programming and System Analysis - Japan-Singapore Institute of Software Technology (JSIST) (1991 - 1993)

GCE 'A' Level - Tampines Junior College (1987 - 1988)

GCE 'O' Level - Dunman Secondary School (1987 - 1988)