Richard Seow
Terminal, Marine & Trading Operations Professional – Oil & Gas / Petrochemical | Scheduling, Custody Transfer & HSSE
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About
Terminal, marine and logistics operations professional with over 21 years of experience coordinating tank farm, jetty, pipeline and marine vessel operations at Singapore's independent petroleum storage terminals, with strong exposure to scheduling, custody transfer, inventory management and stakeholder coordination across the oil and petrochemical supply chain. Proven track record of optimizing berth utilization and vessel scheduling to meet cargo requirements, maintaining accurate operational and financial records for custody transfer, and engaging vessel masters, surveyors, shipping agents and regulatory authorities to keep operations safe, efficient and compliant. Strong grounding in HSSE and statutory compliance (MPA, SCDF, NEA and incident/near-miss investigation.
Delivered a full year (2025) of zero customer complaints with high satisfaction ratings from terminal customers. 16 years with Advario Helios Singapore, including 9 years as Day Operation Supervisor leading shift teams, preceded by 5 years as a Petroleum Cargo Surveyor with Intertek and SGS.
Experience
Senior Logistics Executive (Terminal Operations) - ADVARIO HELIOS SINGAPORE PTE LTD - Singapore
(2019-01 - 2026-07)
Responsible for planning and coordinating daily petroleum product movements through marine berths, storage tanks and pipelines facilities at one of Singapore's leading independent storage terminals.
- Planned and coordinated marine vessel loading/discharge, pipeline receipt/transfer and inter-tank transfer operations, including berth utilization and vessel scheduling to meet customer cargo requirements.
- Coordinated with Vessel Vetting and internal stakeholders to clear vessels for operations, ensuring alignment with vessel seaworthiness, compliance and Group-level marine standards.
- Engaged vessel masters, shipping agents, surveyors and internal/external stakeholders to maintain a high level of safety, efficiency and reliability throughout terminal operations.
- Maintained timely, accurate operational and financial records in terminal systems, supporting custody transfer, billing accuracy and downstream invoice/payment processes with customers and agents and service providers; prepared Bills of Lading and Certificates of Quantity.
- Managed customs permit declarations and liaised with port and regulatory authorities on logistics and statutory compliance matters.
- Investigated operational issues and near-miss incidents, coordinating timely resolutions and ensuring compliance with terminal procedures, HSSE requirements and statutory regulations.
- Achieved zero customer complaints throughout 2025 with high satisfaction ratings from terminal customers, reflecting reliable execution, proactive issue resolution and strong stakeholder relationship management.
Day Operation Supervisor (Terminal Operations) - ADVARIO HELIOS SINGAPORE PTE LTD - Singapore
(2010-01 - 2019-11)
Reporting to Operations Manager
- Supervised daily tank farm, jetty and marine vessel operations covering product receipt, storage, blending and delivery, liaising with ship crews, surveyors and agents on custody transfer.
- Enforced OE/HSE and statutory compliance (MPA, SCDF, NEA regulations) including permit-to-work systems for hot work and confined space entry, and LOTO/HOTO for maintenance and repair works.
- Site-supervised and stewarded in-house terminal crews and contractors, leading shift teams of operators/technicians to ensure adherence to safe work practices and Terminal Rules and Regulations.
- Assisted in incident investigation and reporting, and responded to emergency situations per Terminal emergency procedures; maintained shift logs, incident reports and inventory reconciliation.
- Handled procurement and purchasing of operational supplies for the team via SAP.
- Acted as first-line decision-maker for operational issues, escalating and deputizing for the Operations Manager as needed.
Senior Petroleum Cargo Surveyor - INTERTEK SINGAPORE - Singapore
(2006-01 - 2010-12)
- Performed quantity and quality inspections for crude oil, refined petroleum products and petrochemicals.
- Measured vessel and shore tanks in accordance with ASTM and API standards.
- Verified custody transfer quantities during marine vessel loading and discharge operations.
- Investigated cargo discrepancies between ship and shore measurements.
- Prepared Certificates of Quantity, Certificates of Quality and inspection reports, working closely with vessel officers, terminal operators and shipping agents.
Petroleum Cargo Surveyor - SGS SINGAPORE - Singapore
(2005-01 - 2006-12)
- Performed petroleum cargo inspections, tank gauging and cargo sampling.
- Supported custody transfer operations at marine berths and shore tanks.
- Prepared inspection reports and transfer documentation, coordinating inspection activities with vessel officers and terminal personnel.
Education
Diploma - Shipping Operations & Shipping Management