Rolando Franco

To obtain a position that will enable me to utilize my educational background, talents and skills to work well with people.

Work Experiences

Khoo Teck Puat Hospital (A&E Clinic) (17th June 2021- 13th May 2022)

Registered Nurse

1. Medical administration
2. Assist with Dr with procedures such as POP, I&D,T&S
3. Chaperon and transfer patient for CT scans
4. General ward admissions and handover duties

Tan Tock Seng Hospital Singapore (17th June 2021- 13th May 2022)

Registered Nurse

1. Maintaining accurate, complete health care records and reports
2. Administering medications to patients and monitoring them for side effects and reactions
3. Prescribing assistive medical devices and related treatments
4. Recording patient vital signs and medical information

Marina Bay Sands Singapore (2nd April 2015-31st September 2018)

ArtScience Museum

Visitor Services Associate (Part-Time)/Museum Ambassador (Full- Time)

1. Provide customer service to guests and visitors
2. Conducting education tours for schools and public on exhibitions
3. Conducting education workshops for schools and public

Membership Consultant (Fitness First- Paragon )

1. Develop and maintain quality relationships with internal and external clients and partners and supporting dedicated portfolios of the business partnering with team members to answer and pre-sales queries and communicating the benefits of exercise to prospects and members
2. Achieving monthly memberships sales target with minimum performance criteria and achieve ratios through marketing usage to effective support the achievement of sales goals
3. Ensuring updated product knowledge at all times including the benefits, facilities and services offered by the club.
4. Maintaining an effective working relationship and knowledge of all departments within the club.

Certis Cisco Pte Ltd

Auxiliary Police Officer (CPL) (20th Dec 2012- 3rd July 2014)

1. Performing Policing Work and Duties
2. Guarding of various Govt and Public places
3. Protecting vital key installation units
4. Enforcement of Law and Order
5. Undergoing special assignments
6. Escorts of Celebrities and VIPs 
7. Supervisory position to other officers

Cabin Crew

1. Providing good customer service to passenger 
2. Ensuring the safety of passengers on-board the aircraft 
3. Maintaining a high level of safety standards
4. Product knowledge and selling

Debenham Tie Leung Pte Ltd (SEA) (1st Nov 2010 – 13 Sep 2011)

Concierge, Paterson Residence (Property Management)

1. Booking of facilities in Paterson Residence – including private function rooms, 

1. Maintenance and Repair services – including shadowing all contract or in 

1. Booking of Taxis and Limousine services
2. Arrangement for Airport pick-ups and transfers
3. Arrangement of cleaning and housekeeping services 
4. Appointment part-time maids
5. Arrangement of babysitting and nanny services
6. Arrangement of laundry drop-off and delivery
7. Arrangement of fast food delivery
8. Arrangement of personal trainers for workouts
9. Arrangement for swimming coaches and training

Fairmont Singapore (Full-Time Bellman) (10 Mar 2010 – 26 Oct 2010)

1. Assisting Guests with luggage
2. Orientation of Rooms for guests
3. Providing excellent Customer Service to enhance guest experience
4. Executing guest’s requests within my capacity as Bellman
5. Assisting with the check-in and check-out procedure for guests
6. Maintaining rapport with guest during their stay
7. Arrangement for Airport Pick-Ups and Transfers
8. Bookings of Taxis and Limousine Services

Work Experiences (NS)

Singapore Police Force

1. Proficient in the fundamentals in Law Study
2. Handling of reports
3. Filing of reports
4. Creating of reports
5. Handling of accused criminal
6. Handling of accused criminal’s properties in lock-up facilities
7. Management of accused criminal in lock-up Facilities.
8. Handling and Escort of accused to various lock-ups in other agencies
9. Proficient in Custody specifics following course

Formal Education

8th October 2018- 11th May 2021: Diploma in Health Sciences (Nursing)- Professional Conversion Course, Nanyang Polytechnic

4 April 2013-19 November 2015: Diploma in Business Studies (Hospitality and Tourism Management)

(Part- Time), Republic Polytechnic

Certificate in Hotel Management (Attained) 

• Hospitality & Tourism Management
• Rooms Division Management
• Hospitality Revenue Management

Certificate in Events Management (Attained)

• Introduction to the Event Industry
• Event Operations Management
• Meeting, Convention and Event Management

Certificate in Spa and Wellness Management (Attained)

• Wellness and Lifestyle Management
• Wellness, Lifestyle & Spa Operations
• Wellness and Medical Tourism Management

Certificate in Food and Beverage Management (Attained)

• Food and Beverage Management
• Catering Management
• Food service Facilities Design

Certificate in Service Management (Attained)

• Customer Relationship Management
• Service Quality and Professional Etiquette
• Contact Centre Operations

28 December 2007 : Nitec in Digital Animation, ITE College Central (MacPherson)

(Final GPA:3.237)

Final Year Project – Animation Video, Portfolio

• Identification of the various 2D and 3D softwares
• Utilisation of various 2D and 3D softwares. Eg. Maya, Flash, ToonBoom, 3D Max
• Creations of artworks and 3D models.
• Planning of animation sequence
• Processing of artworks in various steps
• Using Audio Software to create sound effects and music
• Post- Production Techniques

February 2005 : GCE N Levels Certificate, St. Gabriel’s Secondary School

(5 ‘N’ Level Passes including English)

December 2001 : Primary School Leaving Examination, St. Gabriel’s Primary School