Royce Justine Simba

Dedicated hospitality professional with a degree in Hotel and Restaurant Services and Technology and extensive experience in food service, guest relations, and luxury hotel operations. Seeking a Food & Beverage Service role where I can deliver excellent customer service, efficiently support restaurant operations, and contribute positively to guest satisfaction and team performance.

Guest Service Agent at Marina Bay Sands Pte. Ltd. (2023-08 – 2026-04)

Housekeeping Operations – Luxury Hospitality

• Delivered high-standard guest service in a luxury hospitality environment
• Assisted guests with inquiries, ensuring comfort and satisfaction
• Maintained professionalism and efficiency under pressure
• Worked closely with service and operations teams to ensure seamless guest experiences

Room Attendant at Seda Atria (2023-01 – 2023-06)

• Maintained cleanliness and hygiene standards in guest rooms and service areas
• Supported guest requests promptly, contributing to positive guest reviews
• Followed safety and quality procedures consistently

Service Crew at Payag Restobar (2021-10 – 2022-12)

• Provided front-of-house service including order taking, food serving, and table management
• Assisted in food preparation and ensured proper food presentation
• Delivered friendly, courteous, and efficient customer service
• Maintained cleanliness of dining and kitchen areas
• Supported team during peak hours and busy service periods

Room Attendant at Ascott Residence LGS Company (2020-02 – 2021-04)

• Maintained service standards aligned with international hotel operations
• Demonstrated attention to detail and consistency in service execution

Sales Clerk – Converse at SBF Company (2017-06 – 2017-10)

• Assisted customers with product selection and inquiries
• Maintained organized stock and attractive product displays
• Supported daily sales operations and customer satisfaction

Housekeeping NCII in Vocational – LONG TOP QUALITY INTERNATIONAL TRAINING AND ASSESSMENT CENTER, INC. (2019 – 2019)

Bachelor of Science in Hotel and Restaurant Services and Technology – WEST VISAYAS STATE UNIVERSITY-POTOTAN CAMPUS (2010 – 2012)

Secondary Education – POTOTAN NATIONAL COMPREHENSIVE HIGH SCHOOL (2005 – 2009)

Elementary Education – IGANG ELEMENTARY SCHOOL (1998 – 2004)