Ru Yi

Intern, Logistics and Operations Team Mar 2023 – Aug 2023

Tele-Centre Services Pte Ltd

Customer Experience Officer, COVID-19 Team May 2022 – Jul 2022

Efficiently responded to an average of 20 daily inquiries from the public regarding COVID-19 regulations and vaccination protocols.
Coordinated and liaised with various departments in Ministry of Health Singapore for complex cases.

South West Community Development Council, People's Association

Project Administrator, Project Management & Development Team May 2021 - Jul 2021

Performed tracking, coordination and follow up duties for Girls' Brigade Friend-In-Deed Project involving 3100 beneficiaries.
Processed taxi voucher application received from the South West community, amounting to $18,000 worth of vouchers.
Drafted South West Youth Fund Application Assessment for fund application submitted by student-led volunteer projects.

Vital Shared Services

Finance Administrator, Finance Services Team Mar 2020 - Aug 2020

Processed 5 - 10 invoices for various government purchases daily.
Processed 10 -15 service request from various ministries through VOICES platform daily.

DBS

Intern, Merchant Onboarding Team Sep 2019 - Dec 2019

Processed merchants' application for a NETS credit card terminal, including billing and invoicing amounting to $300.
Liaised with key stakeholders such as NETS, merchant and relationship manager on a daily basis.
Performed key updates according to merchants' request, processing 10 requests daily.

Bank of China

Intern, Compensation and Benefits Team Sep 2018 - Oct 2018

Processed temporary staff, intern's pay and overtime pay using the Paymaster system on a monthly basis.

Claimed reimbursement for Government-paid childcare leave of up to $500

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