Saibah Rusli

I am a friendly, motivated and customer-oriented individual with experience in retail. I enjoy interacting with customers, working in a team and creating a positive shopping experience. I am adaptable, willing to learn and able to work in a fast-paced environment. I am currently looking for a full-time opportunity where I can develop my skills and contribute to the team

Sales Advisor at H&M (2025-04 – 2025-06)

• Unpack, tag & replenish garments on the sales floor & stockroom
• Handle refunds, exchanges & membership discounts according to company policies
• Delivered excellent customer service & create a positive shopping experience

Temporary Beauty Promoter at Wildebeauty (2025-03 – 2025-03)

• Assisted customers with makeup product recommendations
• Demonstrated products and explained their features and benefits
• Managed sales transactions & maintained booth displays

Temporary Beverage Crew at SatuLiter (2025-02 – 2025-03)

• Prepared & served beverages
• Assisted with beverage station setup, including preparation of supplies & ingredients
• Handled heavy lifting & stock replenishment duties to support daily beverage operations

Sales Associate at ZARA (2024-09 – 2025-01)

• Greet customers warmly & assist them with their shopping needs
• Stay updated on Zara's latest collections, product details & fashion trends
• Assisted with fitting room duties & kept the sales floor organized

Sales Associate at Playdress (2022-12 – 2022-12)

• Maintained product displays by folding, arranging & replenishing apparel
• Inform customers about ongoing sales, promotions or loyalty programme & encourage them to participate
• Managed cashier duties & ensure accuracy when scanning items

Retail Promoter at Tumeet by Norfasarie (2022-03 – 2022-04)

• Assisted customers with sizing & fitting of footwear
• Replenished stocks & ensure shoes were properly arranged
• Supported daily pop-up store operations during busy period

Spa & Wellness Concierge Assistant at Regent Hotel (2018-11 – 2019-04)

• Welcomed and assisted guests at the fitness centre & pool facilities
• Providing towels, drinking water & amenities while attending to guest needs
• Assisted guests with spa bookings & provide recommendations based on their needs & preferences

N-Level – Kranji Secondary School (2015 – 2018)

PSLE – Choa Chu Kang Primary School (2009 – 2014)