Sarah Nguyen

I am a hardworking, motivated who always try to achieve the high standard and to provide good customer service at all time.

7/2022 – Present ABAAVO GROUP Singapore

Shift Manager

• Assign tasks to staff to ensure that the restaurant can run smoothly
• Training new staffs
• Supervise staff throughout the shift
• Monitor inventory levels and order more inventory as needed
• Balance the cash register at the end of the shift.
• Manage bookings

12/2020 – 6/2022 Cathay Life Vietnam Ho Chi Minh, Vietnam

Sales Executive

• Breed productive relationships to create a pool of prospective clients
• Work with clients to deliver solutions that fit their demand
• Maintaining customer database and records
• Monitor insurance claims to ensure mutual satisfaction
• Constantly update job knowledge and learn about new products and services

7/2018 – 7/2020 Kim Tee Holding Singapore

Retail Supervisor

• Manage retail staff, including cashiers and people working on the ground floor.
• Work on store displays.
• Maintain store's cleanliness and health and safety measures.
• Attend trade shows to identify new products and services.
• Maintain inventory and ensure items are in stock.
• Ensure standards for quality, customer service and health and safety are met.
• Handle customer questions, complaints.
• Other duties as assigned.

08/2015 – 12/2017 International Finance Corporation Ho Chi Minh, Vietnam

Receptionist

• Answer incoming calls and provide guidance to customer
• Provide administrative and clerical support
• Organize conference and meeting room
• Maintain inventory relevant to reception area
• Prepare correspondence and documents Manage and sort in and out mails
• Other duties assigned by manager

11/2014 – 4/2015 Media Mart – Electronic Supermarket Ho Chi Minh, Vietnam

Sales Executive

• Listen to customer requirements and present appropriately to make a sale
• Greet customers and offer them an assistance.
• Advise customers by providing information on products.
• Sell products being promoted and keep records of sales.
• Make accurately, quickly calculations of price and providing customers.
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor
• Develop solutions for customers by listening to their needs and recommending the appropriate products
• Utilize the company’s POS system to cash customers out or administer returns
• Collaborate with other team members to keep the sales floor area clean and organized at all time
• Handle customers’ complaint, change or question.
• Review the own sale performance; Aiming to meet or excess targets.
• Others as assigned by manager.

1/2013 – 4/2013 Yantra restaurant Singapore

Management trainee

• Set up the table before opening
• Checking reservation
• Helping customer to choose the suitable place
• Take order

2013 - 2014 University of Sunderland Vietnam HCMC, Vietnam

Bachelor’s Degree in Business Management

• Second Class Honours (First Division)

2010 - 2013 BTEC Level 5 HND Diploma HCMC, Vietnam

Accounting