Sern How Ho

I am an experienced SAP ERP professional with over 30 years of experience, starting as a Programmer and working my way up to roles such as System Analyst, Support Team leader, Manager, and Project Manager. Over the years, I have gained extensive experience in almost all SAP modules.

Beyond technical expertise, I have acquired a wide range of business knowledge through my current and previous employments. Additionally, I have consistently demonstrated my ability to manage projects, lead teams, and handle customers, while delivering engagements within time and budget constraints. I am proud to have a solid track record of motivating technical professionals to achieve high levels of performance and anticipate continuing this trend in the future.

• 30+ years of IT experience: 20+ years in SAP/ERP; 10 years in project management & Over ten years’ experience as a leader 
• Extensive experience in SAP (4 cycles), POS (3 cycles), CRM, and Document Management System project implementation & others
• Good business knowledge in Government, County Club, Real Estate, Hospitality, Retail, F&B, Telecommunication, Utilities and Aerospace
• Excellent communication & interpersonal skills to all levels
• Proven leadership
• Good experience in vendor and customer management
• ITIL® Foundation Certificate in IT Service Management
• Certified ScrumMaster®
• Certified Scrum Product Owner®

• Bachelor of Information Technology - University of Southern Queensland
• Diploma in Electronics & Communication Engineering - Singapore Polytechnic