Shaherah Ishak

PROFESSIONAL EXPERIENCE

Assistant Admin, Crescendo-HELP International School Key

Responsibilities

Answering or transferring phone calls and taking messages for select staff members Keeping the office database and filing system up to date and organized

Assisting in planning and implementing school marketing strategies including providing consultation, and helping in the marketing event and program.

Executive Trainee Iltizam PDP 2022, Ekuiti Nasional Berhad (Ekuinas)

Responsibilities

ASSISTANT COMPLIANCE (Placement company: Maysky (M) Sdn Bhd) (3/1/2022 - 31/3/2022)

Assessed in providing training to the operation department on legal changes and updates to compliance guidelines

Prepared daily report on the performance of the operation department and monthly audit report to the clients

HUMAN RESOURCES AND ASSISTANT ADMIN (Placement company: Maysky (M) Sdn Bhd) (1/4/2022 - 30/9/2022)

Handled the recruitment process by preparing job descriptions, posting ads, created poster and the hiring process

Updated 90% of employee records according to policy and legal requirements.

Lead 3 company's event and programmed for 6 months in service.

Provided assistance in preparing 4 companies tender.

Assisted with payroll functions including processing, answering employee questions, and fixing processing errors.

Performed the full spectrum of coordinating and managing the field visit officers.

DEBT RECOVERY OFFICER (OPERATION DEPARTMENT) (Placement company: Maysky (M) Sdn Bhd) (01/10/2022 - 31/12/2022)

Handled more than 1000 delinquent accounts for debt collection.

Planned a course of action to help the customers to recover their outstanding payments with the clients.

Negotiated payoff deadlines or payment plans for the customers.

Investigated and resolved discrepancies in customers' payments or accounts.

Responsible for data management and event management of the company.

The first class of Bachelor Degree in Science Administration