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Sherline Fu

Sherline Fu

Client Complaint Manager

Talent
SingaporeMember since September 26, 2023
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About

•Results-driven banking professional with more than 25 years of extensive experience spanning back office operations, front office support, compliance, and complaint management.

Experience

  • Strong background in managing a diverse team in operations settlement and transfers functions. And client servicing team. • Seeking a dynamic role to leverage my comprehensive industry knowledge, process improvement expertise, and cross-functional collaboration skills to drive operational excellence and facilitate business growth.

Education

  • Bachelor of Commerce (Finance and Marketing) Curtin University of Technology Jul 1997 - Jul 1999 
  • Singapore Chinese Chamber of Institute of Business - Business Mandarin Course (Advanced) - 19Jun-13 Nov 2009
  • ICA Advance Certificate In Governance, Risk and Compliance (GRC) (IBF Level 1) Feb 2015
  • ICA Diploma ICA Diploma In Governance, Risk and Compliance (GRC) (IBF Level 2) Feb 2016
  • Diploma in Applied Positive Psychology by the School of Positive Psychology. Nov 2021 till Apr 2023

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