Sherline Fu
Client Complaint Manager
Talent
SingaporeMember since September 26, 2023
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About
•Results-driven banking professional with more than 25 years of extensive experience spanning back office operations, front office support, compliance, and complaint management.
Experience
- Strong background in managing a diverse team in operations settlement and transfers functions. And client servicing team. • Seeking a dynamic role to leverage my comprehensive industry knowledge, process improvement expertise, and cross-functional collaboration skills to drive operational excellence and facilitate business growth.
Education
- Bachelor of Commerce (Finance and Marketing) Curtin University of Technology Jul 1997 - Jul 1999
- Singapore Chinese Chamber of Institute of Business - Business Mandarin Course (Advanced) - 19Jun-13 Nov 2009
- ICA Advance Certificate In Governance, Risk and Compliance (GRC) (IBF Level 1) Feb 2015
- ICA Diploma ICA Diploma In Governance, Risk and Compliance (GRC) (IBF Level 2) Feb 2016
- Diploma in Applied Positive Psychology by the School of Positive Psychology. Nov 2021 till Apr 2023