•Results-driven banking professional with more than 25 years of extensive experience spanning back office operations, front office support, compliance, and complaint management.
Experience
Strong background in managing a diverse team in operations settlement and transfers functions. And client servicing team. • Seeking a dynamic role to leverage my comprehensive industry knowledge, process improvement expertise, and cross-functional collaboration skills to drive operational excellence and facilitate business growth.
Education
Bachelor of Commerce (Finance and Marketing) Curtin University of Technology Jul 1997 - Jul 1999
Singapore Chinese Chamber of Institute of Business - Business Mandarin Course (Advanced) - 19Jun-13 Nov 2009
ICA Advance Certificate In Governance, Risk and Compliance (GRC) (IBF Level 1) Feb 2015
ICA Diploma ICA Diploma In Governance, Risk and Compliance (GRC) (IBF Level 2) Feb 2016
Diploma in Applied Positive Psychology by the School of Positive Psychology. Nov 2021 till Apr 2023