Shiqi Liang
Tourism | Aviation
Talent
Queenstown EstateMember since August 21, 2023
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About
Tourism | Aviation Industry
Experience
STAR ALLIANCE
Customer Experience - Loyalty Intern
Jan 2023 - May 2023
Singapore
Product Owner - Managing loyalty lifecycle products by tracking member airline results, producing regular summary presentations, and following up with relevant stakeholders.
Project Management - Supporting the planning and execution of loyalty projects to improve current processes and enhance loyalty products.
Marketing - Coordinating mass communications internally, with airlines and relevant external agencies for marketing activities, audition of loyalty requirements and frequent flyer programme initiatives.
Education
National University of Singapore
Bachelor of Science (Project and Facilities Management)
Aug 2019 - Jun 2023