Shirah Irah
Student Care Teacher
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About
Dedicated and compassionate individual with experience in clinic administration, customer service, and handling patients and customers professionally. Skilled in communication, administrative tasks, problem-solving, and working in fast-paced environments. Able to work well with people of different ages and backgrounds, with a strong interest in developing a career in the healthcare industry
Experience
Student Care Teacher at [ACE] (2026-07 – Present)
- Supervised and cared for primary school students in a safe and supportive environment.
- Assisted students with their homework, schoolwork, and daily routines.
- Planned and conducted activities to support students' learning and development.
- Communicated effectively with students, parents, and colleagues.
- Managed different student behaviours patiently and professionally.
- Ensured students' safety and well-being throughout the day.
- Developed strong organisational, communication, teamwork, and problem-solving skills.
Clinic Assistant at Mindlin Clinic (Orchard) (2025-09 – 2026-01)
- Assisted with daily administrative tasks and supported the smooth operation of the clinic.
- Communicated professionally with patients and assisted with front-desk duties.
- Provided guidance to patients regarding health-related enquiries and directed them to appropriate medical advice.
- Developed strong communication, customer service, and organisational skills in a healthcare environment.
- Maintained professionalism and patience when handling different patient needs.
Cashier at Shell (Punggol) (2025-07 – 2025-12)
- Provided professional and friendly customer service in a fast-paced environment.
- Handled multiple responsibilities including cashiering, stock checks, and maintaining cleanliness and organisation.
- Managed customer enquiries and resolved concerns professionally.
- Demonstrated strong teamwork, multitasking, and time-management skills.
Education
Nitec in Beauty and Wellness – ITE College East (2021 – 2022)
N Levels – Yuying Secondary School (2017 – 2020)
PSLE – Xinghua Primary School (2011 – 2016)
