Sruthi Thottempudi
Manual Tester | QA & Software Testing
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About
Manual Tester with hands-on experience designing and executing structured test cases across web application modules (login, search, filters, shopping cart) and real-world platforms (Gmail, e-commerce), covering positive, negative, boundary, and edge-case scenarios. Skilled in test case design, requirement-to-test-case traceability, defect identification and documentation, and expected-vs-actual result verification. Brings three years of IT incident troubleshooting and structured, checklist-driven problem-solving from a systems-support background.
Actively seeking a Manual Tester / QA Analyst role within a formal software testing lifecycle (STLC).
Experience
Desktop Support Engineer - Alphaeus, Singapore (NCS / MOE Project) - Singapore
(2022-07 - 2023-03)
Delivered incident troubleshooting and resolution for client-platform issues across a Ministry of Education engagement, maintaining agreed service levels and producing regular status reporting — closely aligned with defect logging, prioritization, and status tracking in a QA workflow.
- Managed asset records and full user-account lifecycle (creation, password reset, deletion), and administered local servers for software distribution and patch management.
- Maintained and rebuilt hard-disk images, performed desktop re-imaging/cloning, and ran annual physical stock-takes across ICT equipment — requiring careful, checklist-driven verification of configuration and state.
- Coordinated with hardware vendors on replacements and supported client-platform implementation and upgrade projects end-to-end.
Data Processing Executive - K Entry Systems, Singapore (Client: CIMB) - Singapore
(2015-07 - 2016-11)
Processed loan issuance and progressive disbursements for a banking client, validating valuation reports, insurance policies, and fire-insurance documentation prior to release — a document-accuracy check comparable to verifying test data or artefacts before sign-off.
- Prepared redemption statements and Letters of Instruction, and managed the LO mailbox, lodgments, and document batching to solicitors and valuers.
- Maintained accurate scanning, filing, and retrieval of client documentation in a regulated, deadline-driven banking workflow.
Education
B.Tech - Information Technology - JNTU Kakinada (2011)
Intermediate - Sri Prathibha Junior College (2007)
S.S.C - School of Secondary Education, Andhra Pradesh (2005)