Property Management Intern (IWSP) - CBRE
(2025-05 - 2025-12)
7-month rotational placement across FM, procurement, and MCST operations
- Marina One: Carried out daily site inspections across a 30-storey Grade A commercial development, identifying and logging 15+ defects weekly to uphold service standards across building operations
- CBRE HQ: Supported tender evaluation (RFQs/RFPs) for FM contracts valued up to S$500k, reviewing contract documents and assisting in vendor evaluation across multiple service categories
- Visioncrest Orchard: Facilitated communications between management council, residents, and service providers to support daily MCST operations for a 265-unit residential development to keep building operations running smoothly
Customer Service Officer (Part-time) - C&W Services
(2023-04 - 2023-07)
- Handled 40+ incoming calls per shift in a 24/7 customer service hotline and documented key case details to ensure enquiries and service requests were followed up accurately
- Coordinated with internal teams and contractors to arrange follow-up works, track case progress, and keep residents updated until issues were resolved
Property Officer (Full-time) - TPD Facilities Management
(2022-10 - 2023-03)
- Conducted regular inspections of dormitory units and common facilities to ensure compliance with WSH Act and MOM regulations, successfully reducing non-compliance issues by 20%
- Managed maintenance requests end-to-end, including cost estimation, quotation, and work supervision to ensure issues were resolved promptly and Service Level Agreements (SLAs) were met
