Sushant Nayak

Passionate product owner business analyst and project manager specializing in technologies like RPA, AI and ML

 9+ years of experience in Banking, Payments and digital wallet domain primarily as RPA Business Analyst.

 Design Process Flowchart (AS Is & TO Be Process flow) and document complete requirements to avoid understanding gaps if any

 Translate or break down business requirements into development scenarios

 Interaction with Business Users to ensure complete coverage of requirements and provide suggestions wherever needed to automate the process in best possible way

 Working experience in ABBY / FLEXI Capture and various other OCR tools

 Interaction with customer/ core team on status update, resolution of issues etc

 Enable quality assurance checks on deliverables

 Prepare the Process Design Document (PDD) with the help of Key Stroke Level documentation or process recordings

 Define the To-Be Level 4 process map together with the solution description and validate these with the Process Owner

 Validate the PDD with the Process Owner and update the PDD with all the received feedback; if needed, organize sessions for clarifications

 Knowledge of SWIFT payments Processing and E2E workflows. (Real time and Batch processing)

Masters in Computter Applications