Quality Assurance, Audit & Compliance Management
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Results-driven professional with over 10 years’ experience across quality assurance, compliance, business development, and operational excellence. Currently serving as Quality Assurance & Compliance Team Lead at Eduquest International Institute, Singapore ensuring full compliance with EduTrust, SSG, and Private Education Act requirements. Skilled in developing and managing quality frameworks, audits, regulatory compliance, trainer onboarding, and TPGateway systems. Strong background in process improvement, cross-department collaboration, and driving service quality enhancements. Holds an Executive MBA from SP Jain School of Global Management with prior experience at Amazon, Tourland Travel, and Heritage Management, combining analytical, managerial, and client-facing expertise.
Seasoned professional with 10+ years of diverse experience in quality assurance, compliance, business development, and technology across education, travel, consulting, and e-commerce sectors. Currently leading Quality Assurance & Compliance at Eduquest.sg, driving institutional excellence through regulatory compliance, EduTrust/SSG audits, QA frameworks, and trainer management. Proven expertise in process improvement, operational audits, stakeholder collaboration, and service quality enhancement. Previously held senior roles in business development with Tourland Travel and Heritage Management, building client relationships, forecasting sales, and delivering revenue growth in international markets. Early career experience at Amazon as a Quality Analyst and at Marfic Software Solutions as a Software Engineer provided a strong foundation in data analysis, SOP design, and IT systems. Holds an Executive MBA and B.Tech in Electronics & Communication Engineering, blending business acumen with technical and operational excellence.
Executive MBA (2021–2023) – SP Jain School of Global Management, Singapore
Focus on leadership, strategic management, and operational excellence, equipping me with strong business acumen for quality assurance and compliance leadership roles.
B.Tech in Electronics & Communication Engineering (2009–2013) – Biju Patnaik University of Technology, India
Provided a strong analytical and technical foundation, complementing my managerial expertise.
