Customer Service Operations Manager
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Experience Person Who Is Passionate About Customer Service.
15 Years Experience In Leading A Multicultural Team.
Background In Airport Operations With A Deep Passion To Provide Amd Teach Exceptional Customer Service
Started As A Check In Agent .
Promoted To Manager Within 6Months Of Joining Firefly Airlines (Subsidiary Of Malaysia Airlines)
Lead The Way To Digitised Manuals and Forms In Singapore, Management Took Notice And Implemented It Company Wide
Incharge Of Sales / Staff Training and Passenger Operations in Singapore
Professional Cert in Airline Business Management
Professional Cert in Customer Services
