Syahir Daniel

Smart Lock Technician with a Diploma in Industrial Electronics Technology and nearly 3 years of experience installing, configuring, and troubleshooting smart door lock systems. Skilled in electrical work, problem-solving, and providing reliable installation and maintenance services. Committed to delivering quality work and ensuring customer satisfaction.

Smart lock installer - Eagle Secure Tech - Johor Bahru, Johor

(2023-01 - 2026-12)

• Install smart locks on wooden, metal, aluminum, and glass doors.
• Conducted on-site installation of smart locks, including drilling, fitting, wiring, and alignment.
• Tested and troubleshot smart lock systems to ensure proper functionality.
• Maintained a clean and organized work area after completing installation.
• Provided customers with guidance on smart lock operation and basic troubleshooting after installation.
• Recorded completed jobs and reported site issues to the relevant team

Practical Trainee (Internship) - GCI Science & Technology - Bangsar South Kuala Lumpur

• Soldering power supply board
• Monitor current input on distribution board
• Assembling electronic components
• Drawing plans using AutoCAD software

Barista - The Coffee Bean & Tea Leaf - The Mall, Mid Valley Southkey

• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
• Verbally receives and calls back customer orders in a friendly manner.
• Reports all customer complaints to manager on duty.
• Responds proactively to prevent customer service situations.
• Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
• Answers customer questions regarding coffee blends, preparation, and product freshness.
• Weighs, grinds and packs coffee per customers' orders according to Company guidelines.
• Maintains efficient, friendly services.

Diploma - Industrial Electronics Technology - Universiti Teknologi Malaysia Wilayah Persekutuan (2021-01 - 2024-12)

Sijil Kemahiran Malaysia - Institut Kemahiran Tinggi Belia Negara Sepang (IKTBNSP)

Malaysia Certificate of Education (SPM) - SMK Tun Syed Nasir Ismail (2015-01 - 2019-12)