Teo Casteras

Customer Relationship Officer at Crédit Agricole (2026-06 – 2026-08)

Front-desk client management: handling daily banking operations and directing customers to the right services
Conducted approximately 3 client meetings per week: needs assessment and recommendation of suitable financial products
Lead on the Know Your Customer (KYC) compliance mission: processing and updating around 100 client files

Payroll & Administrative Assistant at @com Expertise (2025 – 2025)

Coordination of a monthly payroll flow of 250 pay slips: data entry, verification and validation
Drafting of employment contracts and amendments: ensuring HR document compliance

Logistics & Event Project Manager at IUT de Bordeaux (2025 – 2025)

Team Management & Leadership: Supervised and coordinated a 5-person team for overall event planning.
Excel-Based Scheduling & Capacity Planning: Built an Excel tracking tool to design team schedules (shift management, ensuring zero coverage gaps on site).
Information Flow Management: Centralized and communicated key information among stakeholders
Physical Flow Management: Mapped and optimized visitor routes to ensure smooth foot traffic across the site.

Project Management & Commercial Strategy at National GACO GAME (2025 – 2025)

Solved a real business case (revitalising a holiday centre): competitive analysis, communication audit, new customer segment identification and action plan development
1st Prize Nouvelle-Aquitaine Region · Best Speaker Award by the jury

Elite Espoir Player (high-performance sport) at SUA Agen Rugby (2022 – 2024)

Competed at Crabos and Espoirs level: discipline, pressure management, leadership and team cohesion in a high-performance environment

High-Performance Sports Programme – Rugby at CREPS Antilles-Guyane (2017 – 2020)

Elite sport-study programme: self-discipline, personal organisation and performance under pressure

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