Nurse - KCS MEDICAL GROUP
(2024-08 - 2025-08)
- Manage appointment scheduling, handle client payments, and attend to phone enquiries and bookings
- Perform hands-on aesthetic treatments including cleansing, facials, and aesthetics procedures (laser, microneedling)
- Work in a fast-paced environment
- Provide clear and accurate explanations of treatment procedures according to doctor's instructions
- Recommend suitable treatment packages and skincare solutions to clients to meet their needs
- Screen clients for medications and check for contraindications prior to treatments
- Build strong rapport with clients and provide excellent customer service
- Ensure clients feel safe, comfortable, and welcomed throughout their visit
- Assist in conducting monthly body analysisand using devices such as Mcube and HI-EMS
- Promote and educate clients on the clinic's in-house skincare product range
- Manage stock inventory, perform stock-taking, and replenish clinic supplies
- Maintain cleanliness and hygiene standards of the clinic and treatment equipment (including Mbold)
- Provide general clinic support including administrative tasks and coordinating staff meals
Operation Executive 2IC - The Testing Pro
(2021-11 - 2023-08)
- Registering, performing a swab test on clients.
- Handling difficult clients or staffs if site supervisor is not around.
- Reporting to upper management on daily attendance on staff lateness or on medical leave
- Assist with swab day to day operation.
- Ensure logistics at site are sufficient for Ops.
Swab Assistant - Health Promotion Board
(2021-06 - 2021-11)
- Assist with swab operations and data entry
- Assist with preparation of collection of specimen and labelling
- Testing of samples (ART)
- Work in a fast-paced environment
- Answering client enquires
Digital Ambassador - Infocomm Media Development Authority, SG Digital Office
(2021-01 - 2021-06)
- Ensure senior citizens are equipped with digital tools, solutions, connectivity and relevant skills to use technology actively and confidently
- Manage programmes, projects and events to engage and equip senior citizens with connectivity for infocomm usage
- Engage stallholders in hawkers, wet markets and coffee shops to sign up for e-payment at their stalls
- Perform accurate and prompt follow through of administration work linked to each engagement
- Follow up actions, where applicable for various engagements(s)
Administration Executive - Yew San Construction Pte Ltd & Fusheng Engineering Pte Ltd
(2020-01 - 2020-07)
- Perform administrative duties (Data Entry, Sorting of documents, Filing, Printing etc)
- Answering incoming calls; taking messages and re-directing calls as required
- Effectively respond to email enquiries
- Replenishing office supplies
- Arranging both internal and external events
- Post and issue sales invoices to customers
- Keeping track of lorries daily movements
