SALES ASSOCIATE at Le Petit Society (2025-12 – Present)
- Assisted customers with product selection and inquiries daily.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using point-of-sale systems.
SENIOR SALES ASSOCIATE at HUGO BOSS SOUTH EAST PTE LTD (2023-12 – 2025-10)
- Provide top level customer service that exceeds the expectation of customers
- Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales
- Perform till duties, including refund processing and price overrides
- Identify the needs of customers and provide correct answers to them on questions concerning all products
- Provide answers to questions relating to price, benefits, features, location, use of merchandise
- Assist less experienced colleagues with answers to queries on issues they have no knowledge of
- Stand in for the assistant manager or the store manager
RETAIL SALES ASSOCIATE at RALPH LAUREN (SINGAPORE) PTE LTD (2022-11 – 2024-11)
- Opening and closing store
- Greeting customer when they walk through to shop
- Building rapport through conversation and honest recommendations.
- Assisting in maintaining the back stock room
RETAIL SALES ASSOCIATE at LA SENZA (2021-10 – 2022-10)
- Assist customers with sizes and take body measurements.
- Greet and assist customer and giving recommendation to customer
- Preparing weekly recap sales report
- Cashiering duties and operating the POS system
- Replenishing stocks
- Upkeep daily housekeeping and merchandise
SALES ASSOCIATE at MARKS & SPENCER PTE LTD (2021-02 – 2021-10)
Greet and assist customers and giving reccomendation to customers to meet their requirements.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
BARISTA JUNIOR at LSE ATTRUS SDN. BHD (2020-08 – 2021-01)
- Prepare and serve coffee, tea, and specialty beverages according to company standards.
- Ensure consistency in beverage quality, presentation, and taste.
- Operate coffee machines and equipment safely and efficiently.
- Maintain cleanliness and organization of the barista station.
- Provide recommendations to customers and enhance overall café experience.
- Monitor stock levels and ensure sufficient supply of ingredients.
SALES ASSOCIATE at MARKS & SPENCER PTE LTD (2013-09 – 2020-05)
- Collaborating with fellow team members to keep the salesfloor area clean and organized at all the times.
- Drives sales through engage with customer and sharing product knowledge.
- Creating or updating customer profile records.
- Providing outstanding customer service.
- Sorting and pack orders of online ordering.
ADMIN ASSISTANT at KULICKE & SOFFA SDN BHD (2010-05 – 2012-06)
- Maintain Computer files plus conduct data entry
- Assist with budget activities including accounting
- Perform other tasks as assigned by work team lead.
