Senior HR Executive - Muslim Trust Fund Association (MTFA) - Singapore
(2023-08)
- Partner with hiring managers to scope manpower plans and drive sourcing strategy across job boards, social channels, professional networks, and employee referrals.
- Manage end-to-end recruitment for local and foreign talent: pre-screening, interviewing, offer management, work-pass filing, renewals, and exception handling with MOM/regulatory bodies.
- Lead employee accommodation sourcing and leasing, maintaining housing records and supporting employee wellbeing initiatives.
- Design and execute L&D strategy — conduct training needs analysis with department heads, curate programs with external providers, manage training grants, and evaluate outcomes.
- Maintain recruitment and compliance documentation; produce HR dashboards and leadership reporting.
- Build and sustain partnerships with recruitment agencies, industry associations, and immigration authorities; coordinate onboarding with centre managers and Legal.
Administrative Executive - Epworth Community Services - Singapore
(2022-08 - 2023-07)
- Ran day-to-day HR, administrative, and finance operations for a residential care facility, including payroll and overtime checks, rostering, onboarding, and claims processing.
- Coordinated facilities vendors (cleaning, pest control, landscaping) and kitchen operations; managed resident admissions/discharges and regulatory (MSF/NEA) reporting.
- Maintained inventory and fixed-asset records, with regular submissions to headquarters and the Social Service Institute.
Executive Assistant - TS Three Pte Ltd - Singapore
(2021-05 - 2022-05)
- Supported ground operations for government-referred residents during the COVID-19 endemic phase, maintaining incident-response readiness (Code Black/Red/Blue protocols).
- Coordinated facilities and security vendors; oversaw mealtime logistics and workstation/compound readiness.
Personal Assistant - Shell Eastern Trading Pte Ltd - Singapore
(2020-11 - 2021-05)
Maternity Cover
- Orchestrated complex, multi-time-zone calendars and recurring leadership forums for three senior managers.
- Coordinated international travel and visas; processed expenses accurately via Concur.
- Prepared meeting materials, secured venues via Condeco, and managed hybrid/webcast logistics.
- Tracked contract packages through DocuSign/4C to ensure timely routing and approvals.
Executive Assistant - Boston Consulting Group - Singapore
(2020-02 - 2020-11)
- Supported a Director and 15-member project team with end-to-end diary control and stakeholder coordination.
- Arranged travel and visas and reconciled expenses using Chrome River with zero compliance exceptions.
- Managed invoices and document control; served as SharePoint focal point for team sites.
- Planned team events and executed new-joiner onboarding to accelerate time-to-productivity.
Personal Assistant - Shell Eastern Trading Pte Ltd - Singapore
(2018-08 - 2020-01)
- Served as PA to the Regional GM (Marine) and Global ER Manager, owning calendars, global calls, and leadership rhythms.
- Coordinated international travel and immigration requirements; submitted accurate expense claims on schedule.
- Produced meeting packs, secured venues, and delivered logistics for large internal and client events.
- Dispatched and tracked contract documentation to closure, ensuring audit-ready records.
Personal Assistant - Ministry of Social and Family Development (MSF) - Singapore
(2012-01 - 2018-07)
- Supported two Directors (Family Education & Digital Services; Family Support Division) with annual SMT calendar planning and coordination of high-level meetings, including materials, security, and vehicle clearance.
- Managed travel/visas, expense processing, and meeting-material preparation, delivering end-to-end meeting readiness.
Executive Assistant, Family Policy & Engagement Dept - Ministry of Social and Family Development (MSF) - Singapore
(2011-06 - 2011-12)
- Handled division-wide administration and procurement for 7 departments, including vendor liaison and equipment upkeep.
- Consolidated statistics from approximately 70 centres (Elderly Abuse) and routed MP referral cases; managed fixed assets and GR processing.
Corporate Support Officer, Family Policy & Engagement Dept - Ministry of Social and Family Development (MSF) - Singapore
(2005-05 - 2011-05)
- Handled frontline case management (walk-ins, calls, emails) for the Baby Bonus scheme, resolving issues tactfully and within SLA.
- Served as primary contact for CPFB on Government-Paid Maternity Leave matters, strengthening cross-agency coordination.
Corporate Support Officer, Special Projects Branch - Ministry of Social and Family Development (MSF) - Singapore
(2001-02 - 2005-04)
- Drafted initial SOPs for 3rd Child Paid Maternity Leave (3CML) covering employers, employees, and self-employed mothers.
- Processed claims and coordinated with IRAS and CPFB; seconded to CPFB to support the GPML transition and staff training (2004).
HR Assistant - Tan Tock Seng Hospital (TTSH) - Singapore
(1994-02 - 2000-09)
- Managed full-spectrum personnel administration, including salary computation, insurance and medical benefits, and annual performance cycle coordination.
- Supported nursing and medical portfolios, ensuring accurate records, timely submissions, and compliance with hospital policies.
