Vengatesan

Computer Science professional with 3 years of practical experience in telecom field service and customer-site technical support. Experienced in Airtel broadband installation and service, fiber optic installation and splicing, DTH installation and troubleshooting, computer OS installation, computer operations, MS Office and basic networking. Reliable, hands-on and customer-focused, with a strong interest in building a long-term career in Singapore's IT and telecommunications sector.

Broadband / Fiber / DTH Installation & Service Technician - BHARATHI AIRTEL

(2020-01 - 2023-12)

• Installed and serviced Airtel broadband connections at residential and customer locations.
• Installed, maintained and repaired fiber optic connections and related cabling.
• Performed fiber splicing and basic fiber fault identification.
• Diagnosed broadband connectivity issues and carried out service restoration.
• Handled DTH installation, dish alignment, signal checking and service troubleshooting.
• Provided customer-site technical support and explained installation/service requirements.
• Handled telecom cables, tools and equipment carefully during field installations.
• Coordinated with customers and service teams to complete installation and repair work efficiently.

Computer Science - Computer Science