Vera Tan

With a dual major in Web Communication and Media Studies, I have been a remote customer service representative and HR Executive. Proficient in English, Chinese, and actively enhancing my conversational Japanese, I excel in independent work, multitasking, and efficient customer support.

My digital literacy extends to managing an Instagram translation account with 2000 followers, showcasing my language expertise and adaptability. As a digital native, I stay abreast of internet culture and social media dynamics, particularly on platforms like Instagram.

Complementing my customer-focused skills, I bring valuable HR experience, having orchestrated meticulous end-to-end onboarding and offboarding processes. I've streamlined workflows, ensuring a seamless experience for employees, and demonstrated proficiency in contract drafting with a keen focus on legal compliance. Additionally, my proven ability to enhance HR procedures contributes to fostering a positive workplace culture and optimising employee engagement.

In essence, I am a dynamic professional uniquely blending language expertise, digital literacy, customer service acumen, and HR proficiency—a valuable addition to any remote team.

I’ve worked at HoYoverse for 1 year as a Customer Service Representative and 6 months as a HR Executive at Write Edge.

Bachelor of Arts, Double Major in Web Communications and Media Studies.