Localization Manager / Technical Writer
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Accomplished Localization Manager with a demonstrated proficiency in English-to-Chinese, English-to-Japanese translation. Adept at providing on-site language support and successfully spearheading machine translation project. Expertise in creating diverse content, from user guides to e-Learning resources. Ready to leverage extensive translation experience for a impactful role as a Localization Manager.
Aug 2019 – Present
Managed localization for all published user documentation.
Successfully implemented Machine Translation to enhance product documentation.
Developed and managed user and API documentation for key products.
Executed migration of documentation to a unified and consolidated platform.
Apr 2019 – Jul 2019
Spearheaded planning, research, and creation of compelling content for the Standard Chartered API platform.
Developed an extensive repository of banking technology terminology and documentation.
Implemented standardized documentation protocols, ensuring consistent technical design documentation throughout the organization.
Mar 2012 – Jul 2018
Oversaw Chinese translation efforts for CloudPay software, ensuring effective communication for Chinese-speaking users.
Managed and directed the Learning-and-Development department's operations in the Asia region, fostering skill development and efficient workflows.
Led the conceptualization and implementation of the company's e-learning systems and content, enhancing learning experiences.
Conducted comprehensive user training, imparting in-depth knowledge of software features and process workflows.
