Data Center Ops - Alpsoft Technologies Pte Ltd
(2024-12)
- 24/7 on-site critical facility support.
- Monitoring of power, cooling, network.
- Obtain the Client's approval before finalizing the plan for any activity.
- Provide on-site support during the maintenance activities.
- Maintain up-to-date documentation of the data centre rack management plan.
- Manage the physical security of the data centre in accordance with the guidelines provided by the Client
- Monitor the following physical security infrastructure to ensure they are within the operating levels. Security Alarm and Security Card Access System; and Closed-Circuit Television (CCTV).
- Follow escalation matrix to respective team if any faults with server or DC related. Raise incident tickets if necessary.
- Work closely with system and network team.
- Ensure that only authorised personnel are allowed to access the DCs.
- Maintain and create support documentations and standard operating procedures.
- Ensure that all visitors to DCs are escorted during their activities on-site.
- Ensure that the visitors record their activities in the on-site log.
IT Field Support Engineer - Rugged Asia Pte Ltd
(2023-12 - 2024-06)
- Onsite activities such as endpoint migration
- 1st / 2nd level support and resolution, whether on-site or from office, to technical issues involving hardware and application issues
- Provide technical service to end-users, troubleshooting issues related to endpoint devices and applications
- Prepare daily report and update on the activity status on a routine basis
- Highlight to management when inventory is low
- Ad hoc duties as assigned
Data Center Facilities Management Engineer - U3 Infotech
(2022-06 - 2023-11)
- Racking of new and used servers and labelling any related equipment associated with installation.
- Perform health monitoring of the DC M&E equipment
- Attend to user enquiry about Co-Location via Service request
- Monitor ticketing system and follow up on necessary actions
- Maintaining optimal power distribution of server equipment.
- Coordinating and managing 3rd party vendors
- Participating in data centre expansion and improvement projects
- Operational tasks include facilities management, maintenance and administration.
- Be highly aware of any physical changes in the Data Centre, escalating such changes to appropriate personnel as necessary
- Monitor power utilization for equipment in DC
- Monitor of rack space utilization in DC
- Assist with cabling works within the DC
- Oversee day-to-day DC operations.
- Manage and track day-to-day DC related hardware movements and onsite provisioning, including a comprehensive technical assessment of power, cooling, space
- Ensure all DC asset movement activities are updated
System Test Driver - LTA Project
(2020-03 - 2022-05)
- Collecting system data using vehicle equipped with devices to scan, to collect data of the road network and route assigned.
- Transferring data to an online platform through the electronic device provided for the development of the next generation of digital applications.
- Using navigation software and other applications on assigned routes.
Driver Ambassador - 21 North Europe Assistance
(2019-03 - 2020-02)
- Pick-up and drop off customer's vehicle to workshops and service centres;
- Liaising with customers and workshop personnel on vehicle repairs;
- Training new ambassadors on road safety and operations;
- Source for service centres and third-party companies; and administrative tasks.
Grab Driver - Grab
(2017-02 - 2019-02)
Compressed Air Medical Technician - EF Consult Asia Pte Ltd
(2012-04 - 2017-01)
Tunneling / Compressed Air Diving Works - Underground tunnel construction for projects relating to Downtown line, LTA and SP Power grid - Involved in Contracts: C913,C915,C916,C917A,C918,C920,C928,C929A,C930,C932 and C937
- Operation of pressure vessel/Hyperbaric chamber;
- TBM intervention;
- Liaise with Engineers, Safety personnel and supervising compressed air divers;
- Compression/Decompression;
- Maintain and troubleshoot the operation of the system(valves, air filters, pipings);
- Providing general site occupational health safety cover;
- Treatment and management of decompression sickness and barotraumas; and Hyperbaric Oxygen Therapy (HBOT).
Mechanical Technician - Pfeiffer Vacuum Singapore Pte Ltd
(2010-05 - 2012-03)
Department Workshop/Engineering
- Servicing of vacuum pumps
- Overhaul, maintenance, bearing changes and repair
- Leak detection and gas analysis and nitrogen purging
- Cleaning of the chemical process, toxins, and rust to decontaminate pump parts
- Pre-washing/wet blasting machines
- Final touch upon parts using various kind of chemicals and assembling.