Whitney Davids
Qaulity Analyts
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About
Personal Skills: I possess good verbal and communication skills. I take pleasure in completing projects efficiently while maintaining a high standard of speed and accuracy. Moreso, I eagerly anticipate any challenge that comes my way as it provides an opportunity for me to further develop and build upon the achievements I have already made.
Technical Skills: I am computer literate with knowledge of computer applications such as Word, Excel, and Outlook. I have experience in scanning, printing, and copying.
Collaboration Skills: Outstanding Communication, Adaptability, Conflict Resolution, Active Participation, Reliability, and Problem Solving.
Experience
Quality Assurance (Scottish power) at Concentrix (Present)
Quality Assurance role with Scottish power
Customer Service agent at Teleperformance (2024 – 2026)
Quality Assurance for Monzo Bank
- Customer Service agent for 1 year
- Quality Assurance 1 year 2024-2026 (Monzo Bank)
Admin Clerk at Farazaan Hair Boutiqued (2014-01 – 2018-12)
Administrative clerk duties
PYEI Intern: Education Assistant at Western Cape Education Department (2023-01)
Education Assistant duties including marking attendance, distributing worksheets, ensuring learner compliance, identifying learner challenges, supporting group activities, and providing remedial work.
- Mark attendance register
- Distribute worksheets or resources for use in accordance with the daily lesson
- Apprises the teacher of absence or any matter that warrants the teacher's attention
- Ensures that learners follow the teacher's instructions
- Establishes, where possible, problems that are created by non-detection of learner challenges like poor vision or difficulty with hearing
- Assists, monitors, and supports group activities
- Collect resource materials
- Notes the learners with content gaps for assistance during intervention classes
- Provides informal tasks/remedial work/homework for reinforcement
Admin Intern: Laundry at Western Cape Government
Laundry aid ensuring patients had clean gowns and sheets
- Was a laundry aid
- Made sure the patients at the hospital had clean gowns and sheets
Education
Matric in Grade 12 – Bridgetown High School
