Winston Lau

Fortune 500 leader with 20+ years of experience operating across three closely related disciplines — Chief of Staff partnership to senior leadership, end-to-end programme management, and Commercial Excellence — including 6–8 years in healthcare across Boston Scientific, CooperVision, and Edwards LifeSciences, alongside industrial manufacturing at Continental Automotive and enterprise transformation at Syngenta. Operates as the trusted bridge between senior leadership and on-the-ground execution — owning Steering Committee governance, translating global strategy into country-level delivery, and building commercial infrastructure from scratch where none exists. Holds full P&L, resource, and risk accountability — not just oversight — evidenced by 7 end-to-end industrial product lifecycle programmes (€30M–€100M each) owned individually at Continental Automotive.

Applies AI tools (Microsoft Copilot, Claude, ChatGPT) daily to accelerate executive reporting and decision-making across complex, matrixed multi-country organisations.

Consultant — Programme & M&A Integration at Edwards LifeSciences (2024-05 – 2026-05)

Governed JAPAC execution of a globally run M&A integration programme and 21-month Remain Co stabilisation — bridging Global programme sponsors and regional stakeholders to enable one of the fastest MedTech deal closures at this scale (~3 months), while maintaining uninterrupted operations through the separation period.

• Directed cross-functional teams across Deloitte, Eversheds, and Bird & Bird simultaneously as primary integrator between Global programme sponsors and JAPAC regional stakeholders — governing transition of 1,500+ contracts across JAPAC markets without delay to the ~3-month deal closure.
• Governed cross-functional contract separation across a 21-month Remain Co stabilisation period within a globally governed TSA (Transitional Services Agreement) framework — managing contracts cutting across all business functions, completing the core transfer within 3 months while working alongside logistics, licensing, and supply chain functional leads to keep Remain Co operations uninterrupted as buyer-side infrastructure was established independently.
• Owned executive governance and Steering Committee reporting throughout the integration and stabilisation phases — maintaining leadership confidence and decision readiness across global and regional transformation forums for the full 2-year engagement.
• Standardised JAPAC Contract Lifecycle Management (CLM) and self-service processes across business and legal functions — supporting the same TSA commitments and contract transition volumes governed during the separation period.

Programme & Change Manager at Boston Scientific (2021-08 – 2024-04)

Bridged APAC President-level strategy and 14-market country execution — governing a $25M transformation programme that generated $90M in combined value, with disciplined KPI tracking, risk and dependency management, and reporting cadences.

• Re-engineered Lead-to-Order and Order-to-Cash processes — delivering ~$12M business impact through sales operations redesign and commercial systems improvement across APAC.
• Held 9 cross-functional leads across Marketing, Regulatory, Legal, Finance, and IT individually accountable within a clear accountability structure — removing the blockers and conflicting priorities that were slowing execution and accelerating HCP sales engagement.
• Designed and deployed market-differentiated commercial enablement frameworks — providing tools, processes, and adoption support that enabled country teams to adapt go-to-market execution to local market dynamics across 14 APAC markets.
• Drove change adoption and capability building — achieving ~70% adoption across APAC Sales and Marketing, verified through survey and system tracking data, through structured engagement, coaching, and stakeholder alignment.
• Owned cross-functional Steering Committee governance — presenting to the APAC President and functional VPs, and turning a multi-country portfolio into clear, fast leadership decisions instead of fragmented, function-by-function reporting.

Head of PMO at CooperVision (2019-01 – 2021-08)

Bridged global ERP and CRM standards into APAC country execution — mapping the Customer Solutions journey, maintaining strategy alignment across regional and country teams, and partnering with Sales leadership, with 2 direct reports.

• Launched Japan e-commerce subscription platform — generating $350K revenue within 6 months and driving 25% ECP adoption increase through structured programme execution and digital channel management.
• Partnered with the VP of Sales to shift field engagement from transactional, order-taking conversations to consultative, VOC-driven business partnering — equipping reps to operate as trusted advisors across APAC markets.
• Identified a Customer Solutions transformation opportunity through Oracle ERP order-processing and data-validation mapping — recommended elevating CS into a sales-adjacent function to own low-touch, consistent accounts, approved by the Head of Supply Chain and VP of Sales, freeing Sales capacity for higher-quality engagement and new customer acquisition.
• Provided sales performance and coverage data analysis to support territory redesign — identifying coverage gaps and informing restructuring from regional to national territory alignment to optimise field sales productivity.
• Owned end-to-end Salesforce (SFDC) CRM implementation — governing requirements, configuration, UAT, training, and deployment.

University of Surrey