XueEn Lee

Detail-oriented and well-organized Finance and Investment graduate with experience in finance, administration, and customer service. Skilled in financial record management, data analysis, and administrative support. Able to work effectively under pressure, complete tasks accurately and on time, and contribute positively to organizational success.

Internship in Finance - Popular Book Co. (Malaysia) Sdn. Bhd

(2024-10 - 2025-12)

• Verified invoices, credit notes, and purchase orders.
• Updated financial records and tracking spreadsheets.
• Assisted with accounts payable processing and reconciliation.
• Communicated with vendors and outlets to resolve discrepancies.
• Maintained and organized financial documents and records.

Administration - RNJ Swimming Academy

(2022-05 - 2024-05)

• Ensure to enter all sales data accurately into the system as soon as possible and send out the receipt to customers.
• Send out Zoom meeting notice to all participants promptly everyday.

Customer Service - AeroDarat Services Sdn. Bhd

(2019-12 - 2021-12)

• Verifying passengers' tickets, checking identification and travel documents, issuing boarding passes, and handling luggage by tagging it for the correct destination and assist with special requests, manage any booking issues, and provide information regarding flights.
• Ensure passengers board the aircraft efficiently and safely. We check boarding passes, handle seating issues, make boarding announcements, and assist passengers with any last-minute needs.
• Coordinate with the flight crew to ensure flights can depart on time.

Administration - Carlsberg

(2017-08 - 2017-12)

• Overseeing the day-to-day administrative tasks to ensure smooth operations. We need to maintain inventory records, managing order processing, coordinating shipments and deliveries, and ensuring that stock levels are accurate.
• Handle communication between different departments, schedule staff shifts, track warehouse performance metrics, and ensure compliance with safety and regulatory requirements.

Bachelor (HOns) - Finance and Investment - TARUMT University (2023-06 - 2026-06)

Diploma - Aviation Customer Service - Centuria Academy (2019-01 - 2019-12)